Two Weeks to Expo: Here’s What You Need to Know

Jul 28

With Support Driven Expo just around the corner (yep, just two weeks out!), we’re here with a fresh batch of updates to help you plan your trip, build your schedule, and get even more hyped for what’s ahead.

The KM energy lately has been amazing - from Slack convos to what’s brewing for the Expo track. So, we’re making space to keep it going in person! Join us for a relaxed Knowledge Management Happy Hour on Aug 11, 5:00 - 7:00 pm in Vegas (venue coming soon). Snacks on us, vibes guaranteed. RSVP Now!
Top Question: When are you scheduled to speak? The detailed schedule is in progress. If you have any specific schedule needs, please let us know. We will be using an attendee schedule app again this year, which will let you build your own schedule across all the tracks, and it should be ready in a week or two! .
- You can view the general agenda on the main page of the SD Expo website to get a feel for the overall flow of the days in the meantime.
- We had such great proposals come in, and we are thrilled to share that we have more than 50 sessions accepted! You can browse all the cool stuff to come on the programming track pages:

🗣️ Speaker Highlights

Meet More of Our Speakers

We just dropped the next batch in our Expo 2025 Speaker Series, and these conversations are well worth a watch. These short interviews offer a behind-the-scenes look at the people shaping this year’s Expo, and a preview of what they’ll be bringing to the stage.

Cora Van Leeuwen – A knowledge management and internal comms pro, Cora joins the Knowledge Management track to help teams stay aligned. In her talk, Get the Word Out—Disseminating Information to your Support Team, she shares how to build clear, reliable systems for keeping support specialists informed, no matter how fast things change. Watch Cora’s interview here.
Jen Weaver – A seasoned support leader and QA advocate, Jen brings over a decade of experience helping teams grow and improve. In her talk, QA Is a Mess Everywhere but Here’s What’s Working, she shares what she’s learned from real QA teams; tools, challenges, and tactics that actually help. Watch Jen’s interview here.

Watch their full speaker interviews on our YouTube channel and get excited for what’s coming to Expo 2025