SD Expo Career Development
SUPPORT DRIVEN EXPO
Las Vegas, NV - August 10 - 12, 2025
GROW YOUR CAREER YOUR WAY
Whether you're charting your course through the bustling streets of community engagement or exploring new avenues of skill development, join our speakers and they delve into details of career journeys in customer support.
What is Support Driven Expo?
6 tracks full of focused sessions that you and your team can mix and match to customize a program that best suits your needs - check out all the tracks!
Talk sessions presented by practitioners with hands-on experience from the Support Driven community
Every session is screened to help you learn - no sales demos and no product pitches
Designed to help you learn from presenters and attendees in a safe environment that facilitates deeper conversations about your challenges and ideas
Talks
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Beyond the Queue: Project Management Skills That Get You Noticed
Erica Seamster | Support at GIPHY
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Turning Internal Experts into External Voices: A Blueprint for Support Thought Leadership
Erica Marois | Sr. Manager, Content and Community at Informa
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404 Community Not Found? Let’s Fix That!
Calypso Hernandez | Executive Operations Lead at This Dot Labs
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From Laid off to Lit Up
Jen Burton | Founder of Upper Righters, Inc
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TBD
Kirsten Penaloza | Senior Director of Customer Experience at Scale to Win