A leadership gathering for people shaping the future of support.

A dedicated in-person conference for support leaders across Europe. This Summit brings together practitioners, managers, and operators for two days of leadership-led sessions, panels, and hands-on conversations focused on shared challenges in customer support. Expect practical insights, meaningful connections, and region-specific learnings you can apply immediately.

UPCOMING EVENT

June 02 - June 04

AMSTERDAM SUMMIT

Early Bird Tickets are now available - until April 30

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Amsterdam Summit 2026 Updates

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Our Incredible List of Speakers

Meet the voices shaping this year’s Summit.
Our speakers are practitioners, leaders, and builders from across the support and customer experience world, here to share what’s working, what’s changing, and what they’ve learned along the way.

More speakers will be announced soon - check back as the lineup grows.

Julia Matviichuk

Chief Customer Success Officer at Taimi: LGBTQ+ Dating App

Conor Pendergrast

Founder of CustomerSuccess.cx

Neal Travis

Head of CX & Operations at AIHR

Grace James

Principal Strategic Program Manager at Intercom

Manjula Karunakaran

Senior Director, Customer Support at Braze

Tobi Davis

Founder of
VUCAMIX

Our Partners

This Summit wouldn’t happen without the support of our partners, who believe in the value of community, learning, and connection. We’re grateful for their continued support.

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Speakers