2019 Customer Support Conferences

2019 Customer Support Conferences

Over the past couple of weeks, we’ve seen lots of requests in the Support Driven Slack for information about upcoming conferences in 2019. Here’s a list of events suggested by members of the community. This is a living list in chronological order —...
Heads of Support Report: 2018

Heads of Support Report: 2018

Support Driven is pleased to announce the results of the first Heads of Support Survey! Thank you to everyone who filled it out (over 150 of you!), and to all of our sponsors. Below is a link to the raw data, as well as a link to a PDF report containing interviews...