A leadership gathering for people shaping the future of support.
A dedicated in-person conference for Heads of Support and Senior Leaders in Customer Support and Customer Experience. This Summit focuses on the evolving needs of the e-commerce support sector with leadership-led sessions and deep-dive conversations.
UPCOMING EVENT
March 24th - March 26th
LOS ANGELES SUMMIT
Tickets are still available - until sold out.
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Our Incredible List of Speakers
Meet the voices shaping this year’s Summit.
Our speakers are practitioners, leaders, and builders from across the support and customer experience world, here to share what’s working, what’s changing, and what they’ve learned along the way.
More speakers will be announced soon - check back as the lineup grows.
Michelle Dizon | Alyssa Medina
Head of Scale Success & Customer Education | VP of Support at Fathom.ai
Alex Davison
Director of CX at ClickUp
Mike Corry
Technical Support Manager at Vanta
Kenji Hayward
Sr. Director of Support at Front
Mykel Salomon
Global Support Director at XAPT
Marlene Summers
Senior Vice President of Global Support at ECI Software Solutions
Our Partners
This Summit wouldn’t happen without the support of our partners, who believe in the value of community, learning, and connection. We’re grateful for their continued support.