Mykel Salomon is a customer operations and support leader with more than 15 years of experience building and transforming global support organizations into scalable, AI-enabled operating systems. Previously, he held leadership roles at Office Depot and Burger King, where he led large cross-functional teams and drove operational improvements across complex service environments. He has scaled teams across the U.S., Europe, LATAM, and APAC, embedding automation, self-service, and AI to improve customer outcomes while reducing support costs. Mykel is also the host of The Human Protocol Podcast, where he explores the future of AI, customer support, and human-centered operations.