Support Driven Consulting
Fireside Chat

Orchestrating Success through Focus, Efficiency, and Innovation


Craig Stoss
Customer Experience Advisor at TheLoops

Jordan Hooker
Manager, Customer Support at Axuall

Support Driven hosted a fireside chat event for Consulting - register above to check out the recording, where our speakers discussed things such as:

  • Market Positioning and Brand Strategy

    • What happens when you try to please everyone instead of connecting on a deeper level with the folks who really vibe with your brand? What are the risks there?

    • Why does it matter so much to really focus on a specific group of customers? How does that help your brand stand out and keep those customers coming back for more?

  • Operational Efficiency and Resource Allocation

    • Why is it such a game-changer for a business to stick to what they do best in a specific market? How does that help them run smoother and make the most out of their resources?

    • What could go wrong if a business tries to juggle too many different things at once instead of focusing on what they're really good at?

  • Innovation and Adaptability

    • How does becoming experts in a particular area spark new ideas and make what a business offers even better?

    • What's the secret sauce for businesses to stay nimble and switch gears when needed, so they can keep up with what customers want and where the industry is headed?

Enjoy this topic? Be sure to check out the following resources that may interest you as well!

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