Support Driven Leadership Summit San Diego Boldr Panel
How Can Effective Leadership Drive a Customer-Centric Culture
Reagan Helms
VP of Customer Experience at Planning Center
Mark Riskowitz
VP, Operations at Caraway
Peter Eickhaus
Director of Client Experience at Boldr
Elyse Mankin
Director of Product Support at Help Scout
If you weren't able to join us in San Diego for Leadership Summit in March, don't worry - we have recordings of the panels for you so you can still learn from the great discussions!
We have found that having a customer-centric culture is important and impacts the overall customer experience, but how can you create and foster such an environment for your team as their leader? Boldr's panel, How Can Effective Leadership Drive a Customer-Centric Culture, shares practical tools how to motivate and empower new and emerging leaders and connect their team's daily work to company goals and impact the customer experience.
Request the recording now to hear Peter Eickhaus, Reagan Helms, Elyse Mankin, and Mark Riskowitz share their insights and advice!
NOTE: Boldr did book recommendations from their panelists so we should include them on the landing page:
The 15 Commitments of Conscious Leadership: A New Paradigm for Sustainable Success – Diana Chapman, Kaley Klemp, Jim Dethmer
Daring to Lead – Brené Brown
Excellence Wins – Horst Schulze
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