Support Driven hosted a fireside chat event for Knowledge Management- register above to check out the recording, where our speakers discussed things such as:

• Navigate Through Your Internal Content Maze:

  • How should you determine the most effective structure for organizing internal content?

  • What are some common challenges teams face when trying to keep internal content organized, and how can they be overcome?
    

• Keeping Everyone on the Same Page:

  • What methods or channels are the most effective for communicating updates and changes in internal content?

  • How should you ensure that all relevant team members are aware of and understand the updates made to internal content?

  • Are there any tools or technologies that have been particularly helpful in streamlining the communication of content updates?
    

• Embark on Your Content Adventure:

  • What are pathway cards and how they enhance the user experience when navigating internal content?

  • What factors should be considered when designing pathway cards to ensure they effectively guide users through content?
    

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