Support Driven Expo 2023 Las Vegas - Call for Proposals - Closed

EXPO
Written By Lizzie Keiper

Support Driven Expo will be held at UNLV in Las Vegas, NV on October 9-10, 2023.

SD Expo brings the Support Driven community together to share how Customer Support really works so we can learn from each other and move the industry forward.

We’re looking for presentations for all experience levels from Beginner (0-3 years of experience) to Advanced (5+ years of experience) that fit into these tracks:

  • AI

  • Career Development

  • Customer Experience

  • Knowledge Management

  • Management

  • Self Service

  • Support Engineering

  • Support Operations

Deadlines

Round 1 Review

  • June 15 - Applications close at midnight PST

  • July 1 - We will notify you about the status of your proposal

Round 2 Review - Extended until August 15th - Especially for Self-Service & Support Engineering!

  • July 15 - Applications close at midnight PST

  • August 1 - We will notify you about the status of your proposal

Session Types

We’re looking for two different types of presentations at SD Expo:

Workshops:

  • 45 minutes

  • Lead attendees through a deliverable (worksheet, action plan, rubric, etc. - we’ll help!)

Talks:

  • 20 minutes

  • No interactive element required

Applicants receive

  • 20% discount in appreciation for proposing a presentation

Speakers receive

  • A complimentary ticket for you

  • A complimentary ticket to share so you'll have a friendly face in the crowd

  • Feedback and support from a Talk Editor as you prepare your presentation - if you opt-in to the Talk Development Program!

You agree that if we accept your application

  • You will adhere to our Code of Conduct

  • You (or your employer) will cover your travel and accommodation

  • We may use your name and photo to promote the conference

  • We may record your talk and slides (audio, video, photography) for use in social media, marketing, sales, and distribution

And here’s how to apply

  • Write a brief pitch that tells us what your presentation is about and what the community will learn from it. If you need some pitch advice, our own Lisa Hunt wrote some advice for you.

  • Submit the required materials via the CFP form below!

  • For any questions, reach out in Slack #event-sd-expo or send us an email at community@supportdriven.com

Lizzie Keiper
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