Support Driven Leadership Summit 2023 - Oakland - Call for Proposals - Closed

Written By Lizzie Keiper

Support Driven Leadership Summit 2023 Philadelphia

Support Driven Leadership Summit will be held in Oakland, CA on November 14-15, 2023.

We had so much fun in Philadelphia that we decided to gather again - this time on the West Coast - later this year!

Support Driven Leadership Summit brings Heads of Support teams together to tackle their immediate challenges and grow their professional network of leaders in Customer Support. Leadership Summit is a small group experience designed to enable meaningful connections before, during, and after the event.

Call for Proposals (CFP): Talks

We’re looking for 20-minute talks.

Not sure what your fellow Senior Leaders would want to hear about? Here are some of the topics we discussed during our last event to jump-start your pitch ideas:

  • acquisition survival

  • AI in support systems

  • creating feedback loops

  • cross-departmental collaboration

  • CX journey mapping

  • ethical outsourcing

  • evaluating tools

  • identifying process gaps in your teams

Key Dates

  • June 1st - Call for Proposals Applications close at midnight PST

  • June 15th - We will notify you about the status of your proposal

  • November 1st - Final Slides & Recordings due

  • November 14th - 15th - Support Driven Leadership Summit 2023 in Oakland, CA

As a speaker, you will receive the following:

  • A complimentary ticket for you

  • Feedback and support from a Talk Editor as you prepare your presentation (if you choose to participate in the talk development program)

If we accept your application, you agree:

  • You will adhere to our Code of Conduct

  • You (or your employer) will cover your travel and accommodation

  • We may use your name and photo to promote the conference

  • We may record your talk and slides (audio, video, photography) for use in social media, marketing, sales, and distribution

And here’s how to apply

  • Write a brief pitch that tells us what your presentation is about and what your fellow leaders will learn from it. If you need some pitch advice, our own Lisa Hunt wrote some advice for you.

  • Submit the required materials via the CFP form below by June 1, 2023

  • For any questions, reach out in Slack #event-sd-leadership-summit or send us an email at community@supportdriven.com

Lizzie Keiper
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