Support Driven Expo 2022 - Call for Proposals

EXPO
Written By Scott Tran

SD Expo brings the Support Driven community together to share how Customer Support really gets done so we can learn from each other and move the industry forward.

We’re looking for presentations for all experience levels from Beginner (0-3 years of experience) to Advanced (5+ years of experience) that fit into these tracks:

  • Career Development

  • Customer Experience

  • Data and Reporting

  • Knowledge Management

  • Management

  • Support Operations

  • Quality

  • Zendesk

Where

SD Expo will be at UNLV in Las Vegas on October 20-21.

Deadlines

Round 1 Review

  • July 1 - Applications close at midnight PST

  • July 14 - We will notify you about the status of your proposal

Round 2 Review

  • August 1 - Applications close at midnight PST

  • August 15 - We will notify you about the status of your proposal

Session Types

We’re looking for two different types of presentations at SD Expo:

Workshops:

  • 45 minutes long

  • Lead attendees through a deliverable (worksheet, action plan, rubric, etc. - we’ll help!)

Talks:

  • 20 minutes maximum

  • No interactive element required

Applicants receive

  • 20% discount in appreciation for proposing a presentation

Speakers receive

  • A complimentary ticket for you

  • A complimentary ticket to share so you'll have a friendly face in the crowd

  • Feedback and support from a Talk Editor as you prepare your presentation

You agree that if we accept your application

  • You will participate in regular check-ins with your Talk Editor

  • You will adhere to our Code of Conduct

  • You (or your employer) will cover your travel and accommodation

  • We may use your name and photo to promote the conference

  • We may record your talk and slides (audio, video, photography) for use in social media, marketing, sales, and distribution

And here’s how to apply

  • Write a brief pitch that tells us what your presentation is about and what the community will learn from it. If you need some pitch advice, our own Lisa Hunt wrote some advice for you.

  • Submit the required materials via the CFP form below by August 1, 2022

  • For any questions, reach out in Slack #event-sd-expo or send us an email at community@supportdriven.com

Scott Tran
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