Companies Joining Us at Support Driven Summit Los Angeles 2026
One of the things that makes Support Driven Summit special is the mix of perspectives in the room.
Each year, we bring together professionals from a wide range of companies across support, customer experience, product, and operations. From growing startups to established global organizations, attendees arrive with different challenges, team structures, and goals.
Here’s a look at some of the companies represented by attendees joining us in Los Angeles:
Alation Inc – A data intelligence company helping enterprises organize, govern, and discover trusted data for analytics, AI, and decision-making at scale.
Awesome CX – A customer experience and support partner specializing in tailored contact center and back-office solutions for hyper-growth brands.
Based Bodyworks – A personal care brand focused on clean, effective men’s body and grooming products made without harmful chemicals.
Bitly – A link management platform that shortens, tracks, and customizes URLs to help businesses understand engagement and performance.
Decimal AI – An AI-powered analytics and prediction platform that helps teams make data-driven decisions by transforming signals into actionable insights.
DreamHost – A web hosting and cloud services provider offering domains, hosting, and infrastructure tools for websites and applications at scale.
duckie.ai – A support automation platform that enables teams to build custom AI agents to handle customer questions by integrating existing knowledge bases.
ECI Software Solutions – A provider of industry-specific business software, supporting operations, support, and customer service for mid-market organizations.
Fastmail – A privacy-focused email service offering secure, ad-free email and calendar solutions for individuals and teams.
Fathom AI – A company creating voice AI tools and insights to transform how users interact with and extract value from conversations.
Front – A collaborative inbox platform that centralizes shared email, chat, and workflows to help teams deliver better customer communication.
Hapiy.ai – A company building AI-driven support tools that enhance context and automate technical support workflows with smarter automation engines.
Instant Teams – A workforce marketplace that connects companies with on-demand professionals across operations, support, and customer service roles.
Iterable – A growth marketing platform that helps teams create cross-channel campaigns with personalized messaging across email, SMS, and more.
LaunchBrightly – A company focused on helping brands launch, operate, and scale digital products with strategy, design, and engineering support.
Mayorga Coffee – A specialty coffee roaster and retailer known for sustainable sourcing and direct trade practices to support growers.
n8n – An open-source workflow automation tool that lets users connect apps and automate processes without complex coding.
Outschool – An online learning platform offering live, small-group classes for learners of all ages across diverse subjects.
Pylon – An AI-native customer support platform designed for B2B teams, combining omnichannel communication and account intelligence.
Retool – A low-code development environment that enables teams to build internal tools and dashboards rapidly using pre-built UI components.
RIOS MGMT – A management consulting and operations firm that helps businesses optimize workflows, team performance, and strategic outcomes.
Simur – A technology company (needs link for precise description; please provide if available).
Songtradr – A global music licensing and distribution platform connecting artists, composers, and brands for commercial use.
Substack – A publishing platform that lets writers and creators build newsletters and subscription businesses directly with their audience.
Sustainable Support – An organization focused on advancing customer support practices that are both efficient and human-centered.
TeamSupport – A B2B customer support software designed to centralize tickets, data, and collaboration for smoother service delivery.
The Support Strategy – A consultancy offering frameworks and guidance to help support teams design strategy, measure impact, and grow effectively.
TolleSuperfoods – A health food brand making whole-food snacks and superfood products aimed at better nutrition and wellness.
Vanta – A security and compliance automation platform helping companies prepare for audits and maintain continuous controls.
Vimeo – A video hosting and creation platform for businesses and creators, offering tools for collaboration, streaming, and distribution.
Waypoint AI – A company focused on AI-driven workflow automation and insights to help teams streamline operations.
XAPT – A support and operations consultancy that helps technology teams scale support functions and align operations with business goals.
Simur – A digital identity and compliance platform that helps businesses streamline customer onboarding and verification through smarter KYC and KYB workflows.
More companies are being added as registrations continue to come in.
We can’t wait to see this group come together in March and share what they’re building inside their organizations.
