Attending Companies
The companies represented by attendees joining us at the Summit.
Our Attending Companies
The Summit brings together professionals from a wide range of companies across the support and customer experience space.
From growing teams to established organizations, attendees come with different perspectives and challenges.
This mix creates space for thoughtful conversations, shared learning, and practical takeaways.
The list below reflects companies represented by attendees joining us at the Summit.
ClickUp
ClickUp is a unified productivity platform that brings tasks, docs, goals, and communication together in one workspace. It helps teams of all sizes plan, track, and collaborate more efficiently by replacing multiple tools with a customizable, all-in-one solution.
Fathom.ai
Fathom.ai is an AI-powered meeting assistant that automatically records, transcribes, and summarizes virtual meetings (like Zoom, Teams, and Google Meet), delivering instant summaries, action items, and searchable insights so teams can stay focused and productive.
Sustainable Support
Sustainable Support is a customer support improvement ecosystem that began as a book and now offers tools, workshops, templates, and consulting to help teams build better customer experiences, retain great support staff, and measure what matters. It focuses on transforming support from a cost center into a growth driver by providing systems and strategies that help teams thrive.
Vanta
Vanta is a trust management platform that helps companies automate security and compliance across frameworks like SOC 2, ISO 27001, and more. It centralizes evidence collection, continuous monitoring, and audit workflows so teams can build trust and scale securely with less manual effort.
ECI Software Solutions
ECI Software Solutions provides industry-specific, cloud-based business management and ERP software that helps small and medium-sized companies in manufacturing, distribution, construction, and field service streamline operations and grow more efficiently. Their suite includes solutions for ERP, eCommerce, planning, and automation designed to fit unique industry needs and boost productivity.
Front
Front is a collaborative customer communication platform that brings email, chat, and workflow tools into a shared inbox so teams can manage conversations together more efficiently. It centralizes messages from multiple channels and offers automation and analytics to improve response times and customer support.
XAPT
XAPT is a global enterprise software company delivering industry-specific ERP and dealership management solutions built on Microsoft Dynamics 365 for heavy equipment, rental, and fleet dealers. Known for its NAXT platform, it helps dealerships streamline operations, drive digital transformation, and grow more efficiently.
14.ai
14.ai is an AI-native customer support platform and service that automates and unifies support across channels like email, chat, voice, and social messaging, helping teams handle repetitive tickets and workflows with intelligent AI agents. It enables faster, more consistent customer resolutions while freeing human staff to focus on high-value interactions and overall customer experience.
The Support Strategy
The Support Strategy helps customer support teams improve performance and impact by offering guidance, frameworks, training, and strategic insights focused on building stronger support organizations. Its resources and programs are designed to help teams measure what matters, align around goals, and drive meaningful results in customer experience.
Aingel
Aingel is an AI-powered support platform that helps teams automate customer interactions, resolve tickets faster, and improve response quality. It combines intelligent automation, knowledge integration, and workflow tools to streamline support operations and enhance the overall customer experience.
BentonWebs
BentonWebs is a web design and digital marketing service that helps small businesses craft websites, strengthen online presence, and communicate their brand effectively across web and social platforms. It offers design, development, and promotional support tailored to client needs with a focus on authentic online communication.
Alation
Alation is a data intelligence platform that helps organizations discover, understand, and govern their data through a collaborative data catalog and governance solutions. Its tools and services are designed to help teams build trust in data, improve decision-making, and drive better business outcomes.
Awesome CX
Awesome CX is a global customer experience services provider that partners with brands to deliver customer care, sales, and technical support across digital and voice channels. It combines technology, analytics, and skilled teams to create seamless, high-quality customer experiences at scale.
Based Bodyworks
Based Body Works is a wellness brand focused on creating natural body care products designed to support everyday self-care and healthy living. Its offerings emphasize quality ingredients and thoughtful formulations that promote balance, nourishment, and overall well-being.
Bitly
Bitly is a link management platform that helps businesses create, shorten, and track URLs to improve marketing performance and audience engagement. It provides branded links, analytics, and campaign insights that enable teams to measure impact and optimize digital communications.
Decimal AI
Decimal is an AI-powered accounting and bookkeeping platform that helps businesses automate financial workflows, maintain accurate records, and gain real-time visibility into their finances. It combines software and expert oversight to streamline month-end close, reporting, and day-to-day financial operations.
DreamHost
DreamHost is a web hosting and cloud services provider that helps individuals and businesses build, host, and manage websites with reliable infrastructure and scalable solutions. It offers domain registration, WordPress hosting, and cloud computing services designed to support performance, security, and growth.
Duckie
Duckie is an AI-powered support automation platform that helps teams resolve customer and technical support tickets faster by integrating with internal knowledge bases and tools. It enables intelligent AI agents to take real actions, reduce repetitive work, and improve response quality across support operations.
Fastmail
Fastmail is a privacy-focused email service provider that offers secure and reliable email hosting for individuals and businesses worldwide. It combines powerful features like custom domains, calendars, and contacts with a strong commitment to security, performance, and user data protection.
Instant Teams
Instant Teams is a remote workforce solutions company that connects businesses with skilled, vetted professionals to support operations, customer experience, and back-office functions. It combines flexible staffing models with purpose-driven hiring to help organizations scale efficiently while creating meaningful career opportunities.
Iterable
Iterable is a cross-channel marketing automation platform that helps brands create, personalize, and optimize customer engagement across email, SMS, push, and in-app messaging. It combines data, orchestration, and analytics to deliver relevant experiences that drive customer loyalty and measurable growth.
Launch
Brightly
LaunchBrightly is a product adoption and customer education platform that helps software companies guide users through onboarding, feature discovery, and in-app learning experiences. It combines interactive walkthroughs, announcements, and insights to improve engagement, accelerate adoption, and drive long-term customer success.
Mayorga Coffee
Mayorga Coffee is a specialty coffee company dedicated to sourcing high-quality, organic beans directly from Latin American farmers through transparent and sustainable partnerships. It focuses on ethical trade, bold flavors, and craft roasting to deliver rich, responsibly sourced coffee to consumers nationwide.
n8n
n8n is a workflow automation platform that enables teams to connect apps, automate processes, and build custom integrations without heavy engineering resources. It combines flexibility, open-source foundations, and powerful automation capabilities to help organizations streamline operations and scale efficiently.
Outschool
Outschool is an online learning platform that offers live, small-group classes for kids and teens across a wide range of subjects and interests. It connects families with independent educators to provide engaging, flexible, and personalized learning experiences beyond traditional classrooms worldwide.
Pylon
Pylon is a customer support platform designed for B2B teams to manage conversations across Slack Connect, Microsoft Teams, and email in one workspace. It combines ticketing, collaboration, and automation to streamline communication and improve the client experience.
Retool
Retool is a development platform that enables teams to quickly build custom internal tools by connecting to databases, APIs, and third-party services. It provides a flexible drag-and-drop interface with powerful customization options to streamline operations and accelerate product development.
RIOS MGMT
Rios Management Group is a customer experience and support consulting firm that helps organizations strengthen service operations, leadership, and team performance. It provides strategic guidance, training, and operational frameworks designed to improve retention, efficiency, and overall customer satisfaction.
Simur
Simur is a customer engagement and messaging platform that helps businesses connect with customers through SMS and digital communication channels. It provides tools for personalized outreach, automation, and real-time conversations to improve responsiveness, engagement, and overall customer experience.
Songtradr
Songtradr is a music licensing and rights management platform that connects artists with brands, filmmakers, and content creators seeking licensed music. It combines marketplace technology, data insights, and rights administration tools to simplify licensing and unlock new revenue opportunities for creators worldwide.
Substack
Substack is a publishing platform that enables writers, journalists, and creators to launch subscription-based newsletters and build direct relationships with their audiences. It provides tools for writing, publishing, payments, and community engagement to help creators grow and monetize their work independently.
TeamSupport
TeamSupport is a B2B customer support software platform that helps teams manage tickets, collaborate across departments, and deliver personalized service. It centralizes customer data, workflows, and reporting to improve efficiency and build stronger long-term client relationships.
Vimeo
Vimeo is a video hosting and sharing platform that helps businesses and creators upload, manage, and distribute high-quality video content worldwide. It provides tools for live streaming, collaboration, analytics, and monetization to support professional video workflows and deeper audience engagement.
Waypoint AI
Waypoint is an AI-powered customer support platform that helps teams automate ticket handling, streamline workflows, and deliver faster, more accurate responses. It combines intelligent routing, knowledge integration, and performance insights to improve efficiency and elevate the overall customer experience.
Birdie
Birdie is an AI-powered customer intelligence platform that helps teams analyze feedback, uncover insights, and understand customer needs at scale. It combines data from multiple channels to identify trends, improve decision-making, and drive better customer experiences across the organization.
Capsule CRM
Capsule is a customer relationship management (CRM) platform that helps businesses manage contacts, track sales pipelines, and organize customer interactions in one place. It provides tools for task management, reporting, and collaboration to improve productivity and build stronger customer relationships.
Brainfish
Brainfish is an AI-powered support and knowledge platform that helps teams deliver instant, accurate answers through self-service and automated assistance. It combines content intelligence, search, and insights to improve customer support efficiency and enhance user experiences.
HackerRank
HackerRank is a developer skills platform that helps companies assess, interview, and hire technical talent through coding challenges and skill-based evaluations. It provides tools for testing, certification, and learning to support better hiring decisions and build stronger engineering teams.
SwiftCX
SwiftCX is a customer experience consulting and solutions firm that helps organizations design, optimize, and scale their support operations. It provides strategy, tooling guidance, and operational frameworks to improve efficiency, elevate service quality, and deliver better customer outcomes.
Zuora
Zuora is a subscription management platform that helps businesses launch, manage, and scale subscription-based pricing and billing models. It provides tools for billing, payments, and revenue recognition to support recurring revenue growth and operational efficiency.
Pantheon
Pantheon is a web operations platform that helps teams build, host, and manage high-performance websites for WordPress and Drupal. It provides tools for development workflows, hosting, and site optimization to improve speed, scalability, and reliability.
Hapiy
Hapiy is an AI-powered customer support platform that helps teams automate conversations, resolve queries faster, and improve response quality across channels. It combines intelligent automation, knowledge integration, and workflow tools to streamline support operations and enhance overall customer experience.