Customer Support Jobs: May 18 Roundup (Remote + On-site Roles)

Looking for your next opportunity in customer support? You’re in the right place. Every week, we round up some of the most exciting support roles from across the industry, shared directly by members of the Support Driven community or vetted by our team.

---

Mid-Level Roles

1. Technical Customer Success Manager – PostHog
   🏡 Remote - GMT +2 to GMT -8 | 💸 $100K - $200K USD
   👉 Apply here
   🙋 DM @Ben Lea on our Slack if you’re interested
   

2. Sr. Director, Customer Success – CodeSignal
   🏡 Remote - US | 💸 $200K - $300K USD
   👉 Apply here
   

3. Customer Support Lead – Numeral
   📍 Hybrid - SF Bay Area | 💸 $180K - $250K USD
   👉 Apply here
   

4. Customer Experience Manager – Sesame AI
   📍 On-site - San Francisco | 💸 $125K - $240K USD
   👉 Apply here
   

5. Director, Customer Support – Vectra AI
   📍 Hybrid - Dublin, Ireland | 💸 $112.5K - $127.5K USD
   👉 Apply here
   

6. Support Manager – Pilot
   📍 Hybrid - New York | 💸 $110K - $130K USD
   👉 Apply here
   🙋 DM @Alex Beaton on our Slack if you’re interested
   

7. Director, Customer Experience – Discord
   📍 On-site - San Francisco Bay Area | 💸 $224K - $252K USD
   👉 Apply here
   

8. Technical Support Engineer – Metronome
   🏡 Remote - New York City; San Francisco | 💸 $137K - $205K USD
   👉 Apply here
   

9. Customer Support Manager – Envoy
   📍 On-site - Austin, TX | 💸 $112.5K - $127.5K USD
   👉 Apply here
   

10. Customer Engagement Manager – Tithe.ly
    🏡 Remote - USA | 💸 $65K - $75K USD
    👉 Apply here
    

11. Client Experience Manager – Luxury Presence
    📍 Hybrid - Phoenix, AZ / Austin, TX | 💸 $70K - $75K USD
    👉 Apply here
    

12. Senior Technical Solutions Manager – Reddit
    📍 Hybrid - Los Angeles, CA | 💸 $167K - $234K USD
    👉 Apply here

---

Entry-Level & Early Career

1. Support Experience and Automation Specialist – Top Hat
   🏡 Remote - Canada
   👉 Apply here
   🙋 DM @midnightmuse on our Slack if you’re interested
   

2. Technical Support Specialist – Greenhouse Software
   📍 Hybrid - US | 💸 $55K - $76K USD
   👉 Apply here
   

3. Product Support Specialist Contractor – Brisk Teaching
   📍 Hybrid - San Francisco / New York | 💸 $65 - $75 per hour
   👉 Apply here
   

4. Customer Support Specialist I – Everlaw
   📍 Hybrid - New York | 💸 $32.70 - $41.35 per hour
   👉 Apply here
   

5. Technical Support Specialist – Figma
   🏡 Remote - New York City; San Francisco | 💸 $37.50 - $80.30 per hour
   👉 Apply here
   

6. Customer Support Specialist – Digital Media Solutions
   📍 Remote | 💸 $21.50 per hour
   👉 Apply here
   

7. Happiness Engineer – Customer Support & Success – Automattic
   🏡 Remote | 💸 $40K - $68K USD
   👉 Apply here
   

8. Product Support Associate – DroneDeploy
   🏡 Remote - USA | 💸 $58K - $65K USD
   👉 Apply here
   

9. Technical Support Specialist – SiteOwl
   📍 Hybrid - Phoenix, AZ / Austin, TX | 💸 $70K - $80K USD
   👉 Apply here
   🙋 DM @Kathryn Ritchie on our Slack if you’re interested
   

10. Software Support Analyst – FORM
    🏡 Remote - USA | 💸 $55K - $58K USD
    👉 Apply here
    

11. Client Experience Associate, Customer Success – Otus
    🏡 Remote - USA | 💸 $65K - $75K USD
    👉 Apply here
    

12. Implementation Associate – Pylon
    📍 On-site - San Francisco
    👉 Apply here
    

13. Support Specialist – Replit
    📍 Hybrid - Foster City, CA | 💸 $73K - $110K USD
    👉 Apply here

---

Want First Dibs on These Roles?

Want to see these before they hit the blog?
Skip the scroll and get jobs + salary insights straight to your inbox every week. 👉 Subscribe to our Weekly Newsletter