Customer Support Jobs: May 11 Roundup (Remote + On-site Roles)

Looking for your next opportunity in customer support? You’re in the right place. Every week, we round up some of the most exciting support roles from across the industry, shared directly by members of the Support Driven community or vetted by our team.

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Mid-Level Roles

1. Technical Support Operations Manager – Harvey
   📍 Remote | 💸 $144K - $216K USD
   👉 Apply here
   

2. Support Engineer – Polar
   🏡 Remote - Europe
   👉 Apply here
   

3. Senior, Community Support Engineer – Retool
   📍 On-site - San Francisco | 💸 $140K - $187K USD
   👉 Apply here
   

4. Manager, Customer Support – Juniper Square
   📍 Remote - USA or Canada | 💸 $94K - $117K USD
   👉 Apply here
   

5. Manager, CX AI Strategy – Strava
   🏡 Hybrid - San Francisco | 💸 $130K - $140K USD
   👉 Apply here
   

6. Manager, Customer Support – SmugMug
   📍 Remote - USA | 💸 $79K - $114K USD
   👉 Apply here
   🙋 DM @Jay Decker on our Slack if you’re interested
   

7. AI Support Engineer – Cognition
   🏡 On-site - San Francisco; New York City
   👉 Apply here
   

8. Director, Support Engineering – Together AI
   📍 On-site - San Francisco | 💸 $290K - $310K USD
   👉 Apply here
   

9. Senior Technical Support Engineer – LangChain
   📍 Remote - USA | 💸 $90K - $110K USD
   👉 Apply here
   

10. Head of Customer Support – Frontify
    📍 Hybrid - London Area
    👉 Apply here
    🙋 DM @Diana Morgan on our Slack if you’re interested
    

11. Customer Experience Manager – Camunda
    🏡 Remote - UK | 💸 £87,200 - £143,400
    👉 Apply here
    

12. IT Support Lead – FiscalNote
    📍 On-site - Washington, DC | 💸 $80K - $95K USD
    👉 Apply here
    

13. Support Enablement Lead – Harvey
    🏡 Remote - USA | 💸 $108.4K - $162.6K USD
    👉 Apply here
    

14. Senior Technical Support Specialist – PocketHealth
    🏡 Remote - Greater Toronto Area | 💸 $72K - $80K USD
    👉 Apply here
    🙋 DM @Andria DeFulio on our Slack if you’re interested
    

15. End User Product Solutions Lead – EliseAI
    📍 On-site - New York City | 💸 $130K - $160K USD
    👉 Apply here

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Entry-Level & Early Career

1. Coordinator, Customer Experience – Goody
   🏡 Remote - USA | 💸 $85K - $90K USD
   👉 Apply here
   

2. Robotic Support Specialist – Chef Robotics
   📍 On-site - San Francisco | 💸 $90K - $110K USD
   👉 Apply here
   

3. Support Analyst – PlayOn Sports
   🏡 Hybrid - Chamblee, GA
   👉 Apply here
   

4. Enterprise Support I - Contractor – Latitude AI
   🏡 On-site - Palo Alto, CA | 💸 $33.48 - $50.22/hour USD
   👉 Apply here
   

5. IT Support Specialist – Mapbox
   📍 On-site - USA / Washington, DC | 💸 $72K - $97K USD
   👉 Apply here
   

6. Support Specialist – CertifID
   🏡 Remote - USA | 💸 $65K - $85K USD
   👉 Apply here
   🙋 DM @Tim Yokom on our Slack if you’re interested
   

7. Enterprise Support Specialist – Figma
   📍 Hybrid - San Francisco, CA / New York, NY | 💸 $45.20 - $65.40 USD
   👉 Apply here
   

8. Clinical Support Representative - Dosimetrist – Radformation
   🏡 Remote - USA | 💸 $75K - $100K USD
   👉 Apply here

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