Episode 12 – Kathleen Rouse on Collecting and Sharing Stories

Written By Guest User

In this episode, Kathleen Rouse shares how she uses stories to help her customers reach success at Yammer and Findly. We cover how to use stories and how to get better at it. We talk about training a team on the Anecdote Storytelling Framework and the value of a common framework.

Guest User
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Episode 13 – Heidi Craun on Supporting Millions of Users with Usability Testing
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Episode 11 – Nick Francis on Proactive Customer Conversations