A leadership gathering for people shaping the future of support.
A leadership-focused, in-person summit for support teams in fast-scaling industries. Hosted in New York, it brings together directors, team leads, and operations managers for strategic sessions and real-world case studies.
UPCOMING EVENT
Dates: October 27–29
NEW YORK SUMMIT
Super Early Bird Ticket available until August 31
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Our Incredible List of Speakers
Meet the voices shaping this year’s Summit.
Our speakers are practitioners, leaders, and builders from across the support and customer experience world, here to share what’s working, what’s changing, and what they’ve learned along the way.
Andrea Gao
Co-Founder of Signal Analytics
Charlotte Ward
Director of Support at Snowplow
Neil Smith
VP of Technical Support at Iterable
Alisha Joseph
Founder of Savvy Service Pro
Konstantin Annikov
Senior Director, Global Customer Service at JetBrains
Anastasiia Rybalko
Head of CX Operations at Manychat