Upcoming Support Driven Events

Events designed by and for support professionals, focused on learning, connection, and career growth.

UPCOMING EVENT

March 24th - March 26th

LOS ANGELES SUMMIT

Purchase Tickets Before 1/30 for a 30% Discount!

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Built by the Support Community Since 2015

Founded through a successful Kickstarter in 2015, our first event marked the beginning of a global mission to advocate for, educate, and connect support professionals through impactful events worldwide.

24

Events

15

Cities

550+

Speakers

600+

Talks

Los Angeles Summit

Dates:‍ March 24 - 26
Location: Los Angeles, CA

Call for Proposals is now open

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This Summit focuses on the evolving needs of the e-commerce support sector with leadership-led sessions and deep-dive conversations. A dedicated in-person conference for Heads of Support and Senior Leaders in Customer Support and Customer Experience. This Summit focuses on the evolving needs of the e-commerce support sector with leadership-led sessions and deep-dive conversations.

European Summit

Dates: June 02 - 04
Location: Amsterdam, NL

Call for Proposals is now open

Ticket sales for all 2026 events are now open

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A focused gathering for support leaders across Europe. Our European Summit brings together practitioners, managers, and operators for two days of sessions, panels, and hands-on conversations designed around shared challenges in support. You’ll walk away with practical insights, new connections, and region-specific learnings you can apply immediately.

US Expo

Dates: Last week of August
Location: Denver or Chicago (TBD)

Ticket sales for all 2026 events are now open

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Our biggest annual event for the global support community. The Support Driven Expo brings together 50+ sessions, workshops, and roundtables covering everything from customer experience and operations to AI and leadership. It’s designed for teams who want deep, customizable learning tracks and high-value networking.

A leadership-focused summit designed for support teams in fast-scaling industries. Hosted in New York, this summit offers strategic sessions, case studies, and intimate discussions with practitioners who’ve solved complex support challenges. Perfect for directors, team leads, and ops managers.