Support Driven Summit
A dedicated in-person conference for Heads of Support and Senior Leaders in Customer Support and Customer Experience.
October 28 -30 | San Francisco, CA
Gain insights from industry leaders driving value and championing the importance of Customer Support and Customer Experience.
As a senior leader, your strategic decisions directly shape your organization's success. There’s no manual for the challenges you face or the economic landscape you’re navigating.
Presenters
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Breaking Barriers: How Case Swarming Reshaped Our Team Dynamics
Erika Semtei | Vice President, Customer Support at Braze
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Support in the Spotlight: Bringing Technical Support to Customer Marketing Events
Emma Charles | Customer Learning & Enablement Manager, Team Lead at Everbridge
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Lean, Mean, Next-Generation Support Teams
Victoria Crow Dog | Senior Manager, Technical Support at HackerRank