Episode 2: Scaling Support at Wistia with Jeff Vincent

In this episode, Jeff shares how Wistia scaled support. We talk about how they used help sites, webinars, in app help and screencasts and what worked and didn’t work for them. Show Notes: Lifting The Heavy Ass Weights of Support Wistia @jeffvincent.

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Episode 3: Changing careers and doing support at a startup with Micah Bennett

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Episode 1: Why Indie App Developers should care about customer support with Joe Cieplinski