Episode 7: Andrew Spittle – Delivering Distributed Happiness Without Schedules Or Shifts At Automattic

In this episode, with a fully distributed support team at Automattic, Andrew Spittle shares how they deliver happiness to users by focusing on personal happiness. We talk about the culture of trying lots of things, small failures and how it all works for a team of more than 60 support people.

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Episode 8: Carolyn Kopprasch – Handling Hacks and Shaping Culture with Radical Transparency at Buffer

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Episode 6: Contributing To Product With All Hands Support At Olark With Roland Osborne