Episode 21 – Mikael Blaisdell on where Customer Service has been and where it’s going

Written By Guest User

In this episode, with 30 years in customer service, Mikael Blaisdell shares his insights into the past and on the future of the industry.

Guest User
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Episode 1- The Power of Meaningful Connections - An Interview with Matthew Caron
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Episode 20 – Ben McCormack on Conducting User Interviews