Support Driven Management
Fireside Chat
Conquering Corporate Westeros: Mastering the Game of Thrones to Empower Teams, Clients, and Companies.
Steve Tondé
Support Desk Manager at PayShepherd
Sarah Caminiti
Head of US Customer Service at abcam
Support Driven hosted a fireside chat event for Management - register above to check out the recording, where our speakers discussed things such as:
Aligning Goals: Navigating the Needs of Various Departments
How can you effectively identify and understand the unique objectives and challenges faced by different departments within your organization?
What strategies can be implemented to ensure that your team's goals are aligned with the broader organizational objectives, promoting a cohesive approach to achieving company-wide success?
Building Trust: The Foundation of Successful Cross-Functional Relationships
What are the key elements of maintaining open and transparent communication with various stakeholders, and how can you ensure these elements are consistently applied?
How can demonstrating mutual respect and empathy towards other teams' expertise and responsibilities strengthen cross-functional relationships and foster a collaborative environment?
How can you proactively identify and address potential conflicts or issues with other departments to build trust and create a more harmonious working relationship?
Empowering Teams: Leveraging Stakeholder Relationships to Drive Success
How can sharing resources, knowledge, and expertise across teams enhance overall capabilities and drive greater success within the organization?
What are the best practices for recognizing and celebrating the contributions of different teams to foster a sense of joint ownership and shared success?
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