Support Driven has spent years connecting with tens of thousands of people in Customer Support and CX to help each other. A lot of them work at online brands and want to talk shop with peers who do the same kind of work.

The Support Driven Online Brands Circle is built for people who believe exceptional customer experience is essential to the business. If you’re building CX at an online brand and you care about doing it exceptionally well, you should be connected with peers who take the work as seriously as you do. 

We're intentionally building this as a vendor-neutral space since most communities for online brands are run by vendors - which can be useful, but it often means the room and conversations are shaped by that vendor.

In reality, your hardest problems don’t live inside one product or platform. Your tool stack shouldn’t determine who you can learn from, who you can build relationships with, or where you can grow.

Join the SD Online Brands Circle for

• Invites to curated in-person salons and meetups - designed for meaningful interactions and long-term relationships

• Learn from real world experiences - hear what’s working (and what isn’t) from operators facing the same metrics, constraints, and customer expectations.

• Connect with member-shared jobs and opportunities - members share roles, projects, and opportunities specifically for people who understand online brands.