The global gathering for people building and leading support
Our largest annual gathering for the global support community. The Support Driven Expo brings together practitioners, leaders, and operators across support, experience, and operations. With 50+ sessions, workshops, and roundtables, it offers flexible learning across AI, leadership, and team performance—alongside practical ideas, meaningful conversations, and lasting connections.
UPCOMING EVENT
August 24 - August 26
CHICAGO EXPO
Super Early Bird Tickets are now available - until April 30
Tracks Across the Support Landscape
Seven focused tracks with sessions you can mix and match to build the program that fits your team.
Career Development
Exploring growth paths, skills, and real experiences shaping careers in support.
Navigating the technical side of support and growing into more specialized roles.
Community
Creating and nurturing communities that drive engagement, trust, and shared value.
Support Operations
How to design, scale, and improve the systems that keep support running effectively.
AI
How teams are thoughtfully applying AI in support to improve workflows and outcomes.
Knowledge Management
How to design, scale, and improve the systems that keep support running effectively.
Explore All Tracks
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Support Engineer
Management
Practical perspectives on leading teams, managing change, and growing as a support leader.
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