The Final Speaker Lineup for Support Driven New York Summit 2026

The Support Driven New York Summit 2026 speaker lineup is now complete, with these final additions bringing more practical perspectives on leadership, CX operations, and the future of support.

Valerie Paris, Technical Listening Manager at Agorapulse, will share how knowledge sharing, collaboration, and supporting others can help teams navigate an acquisition.

Colin Crowley, VP of Patient Services at QuickMD, will explore how support leaders can connect their metrics to business goals and become more strategic partners.

Chrissy Sebald, Director, CX Practice & Support Operations at Boldr, will share seven questions to help CX teams prepare for 2027.

Anne-Marie Brown, Senior Customer Success Manager at Kustomer, will share a practical framework for showing how CX contributes to revenue.

Ana-Alicia Siqueiros, Senior Director, Partner Support & Payment Operations at Peek, will explore how to build accountability and high standards without blame.

👉 Explore the full session details and speaker profiles here.