More Speakers Announced for Support Driven New York Summit 2026
The lineup for Support Driven New York Summit 2026 continues to grow, and we're excited to introduce another group of speakers joining us this October.
This latest group brings fresh perspectives on leadership, AI adoption, support team design, and the future of CX. These sessions are focused on practical frameworks and ideas that support leaders can take back to their teams and put into action.
Here's who's joining the Summit stage:
Alisha Joseph (Founder, Savvy Service Pro) will explore how leadership development can become a business strategy, sharing a practical framework and self-assessment to help identify leadership gaps affecting team results.
Dima Ayyash (Co-founder, Pebble) will share a practical framework for measuring AI's impact on CX and making more confident decisions around AI adoption and consolidation.
Charlotte Ward (Director of Support, Snowplow) will explore how AI can help teams rethink traditional management workflows, with practical ideas for improving coordination, decision-making, and everyday execution.
Conor Pendergrast (Independent Fin AI Agent Consultant, CustomerSuccess.cx) will explore five ways support organizations can evolve with AI and how to turn the capacity AI frees up into better work, rather than simply more work.
Varvara Musoyan (CX Program Manager, Manychat) will share practical insights on navigating the changing role of CX teams as AI continues to reshape how support organizations operate.
👉 Explore the full session details and speaker profiles here.
We'll be announcing more speakers in the coming weeks as we continue building the program. Stay tuned for more updates as we reveal the full lineup for Support Driven New York Summit 2026.
