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How to Stay Focused When Everything Feels Urgent - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.supportdriven.com/blog/countdown-to-support-driven-summit-2025-in-san-francisco monthly 0.5 2025-10-10 https://www.supportdriven.com/blog/support-driven-summit-2025-hotels-tickets-speakers-big-news-b3jfb monthly 0.5 2025-09-19 https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/34e36c21-d47b-48e3-84b3-6434f3bd0a53/1728084419722.jpeg Support Driven Blog - Support Driven Summit 2025: Latest News, Special Rates & Speaker Lineup - Make it stand out Melinda Roberts Talk Title: Building a Healthy, Customer-Driven Culture in CX https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/34da884b-8a64-4944-8505-4b161bd0725f/FTourniaire.png Support Driven Blog - Support Driven Summit 2025: Latest News, Special Rates & Speaker Lineup - Make it stand out Francoise Tourniaire Talk Title: How to say no to a customer and leave them and you feeling good - in 5 minutes! https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/1ddfb62c-e2cf-4069-add9-d1debda40a59/1708039812859.jpeg Support Driven Blog - Support Driven Summit 2025: Latest News, Special Rates & Speaker Lineup - Make it stand out Grant Stanis Talk Title: From Emotion to Business Impact: Leading with Data-Driven Escalations https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/5139ee1e-bda3-4a89-9a54-1e6bdd1631ea/1689002687032.jpeg Support Driven Blog - Support Driven Summit 2025: Latest News, Special Rates & Speaker Lineup - Make it stand out Adam Lobb Talk Title: Revenue‑Aligned Support: Building Efficiency via Tiered Models and Automation- Without Cutting Humans https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/9ce9a318-3b94-4dc6-a9e1-8fcb77470da3/1705017613755.jpeg Support Driven Blog - Support Driven Summit 2025: Latest News, Special Rates & Speaker Lineup - Make it stand out Garrick Ho Talk Title: From Support to Strategy: How Patreon Turns Customer Feedback into Product Impact https://www.supportdriven.com/blog/support-driven-summit-2025-hotels-tickets-speakers-big-news monthly 0.5 2025-09-05 https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/b1d1aeaf-97a3-4878-b8dc-4fba710c902f/1726163308381.jpg Support Driven Blog - Support Driven Summit 2025: Hotels, Tickets, Speakers + Big News - Make it stand out Kayleb McKelvain Talk Title: The Real Job of a Leader: Creating a Team That Talks Back https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/db488c1b-eec5-4678-ac5b-db523ff31045/1706114815812.jpeg Support Driven Blog - Support Driven Summit 2025: Hotels, Tickets, Speakers + Big News - Make it stand out Ty Givens Talk Title: From Escalations to Collaboration: How Support Becomes Everyone’s Job https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/5d022359-8163-4b9a-9231-bd18292ab66a/1725611530511.jpg Support Driven Blog - Support Driven Summit 2025: Hotels, Tickets, Speakers + Big News - Make it stand out Damianne President Talk Title: Use Proactive, White Glove Support to Double Customer Satisfaction and Half Wait Times https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/d20deba7-4725-42aa-b815-7e61373c2afc/1701104701266.jpg Support Driven Blog - Support Driven Summit 2025: Hotels, Tickets, Speakers + Big News - Make it stand out Angel Funes Talk Title: Aligning Marketing and Customer Experience for Success https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/41702d70-d7be-4c72-92bb-54a2c65c5ddb/1732127345529.jpeg Support Driven Blog - Support Driven Summit 2025: Hotels, Tickets, Speakers + Big News - Make it stand out Ana-Alicia Siqueiros Talk Title: "QA at the Speed of AI" or "Who QA’s the QA? AI Watching AI” https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/9e80749a-36de-4aee-820c-460da9295285/1739324782911.jpeg Support Driven Blog - Support Driven Summit 2025: Hotels, Tickets, Speakers + Big News - Make it stand out Amanda Tarantino Talk Title: Feedback Without Friction: Making CX Insights Work Cross-Functionally https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/f70bf261-28fb-4e04-a6f8-1b69388987fb/1744567858979.jpg Support Driven Blog - Support Driven Summit 2025: Hotels, Tickets, Speakers + Big News - Make it stand out Luis Carrillo Talk Title: Strategic Advisor at VOX https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/5bd02c22-f354-4f60-a94c-cc5777a2ee33/Templates+Promo+SD+Expo.png Support Driven Blog - Support Driven Summit 2025: Hotels, Tickets, Speakers + Big News - Make it stand out Oleg Krasnov Talk Title: Hypergrowth: how to scale yourself with the company https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/8dc7b972-8d13-460c-a3a7-94873575c7b8/1738198167293.jpeg Support Driven Blog - Support Driven Summit 2025: Hotels, Tickets, Speakers + Big News - Make it stand out Marilyn Lin Talk Title: The Breakthrough That Turns Product and Support Into True Partners https://www.supportdriven.com/blog/2025-support-driven-leadership-summit-proposals-tickets-and-ways-to-get-involved monthly 0.5 2025-08-13 https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/c483431c-eab5-47b9-a988-006c03dac811/1710840048097.jpeg Support Driven Blog - 2025-Support Driven Leadership Summit: Proposals, Tickets, and Ways to Get Involved - Make it stand out Erika Semtei Talk Title: Breaking Barriers: How Case Swarming Reshaped Our Team Dynamics https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/a66e84cc-73f0-47e7-8fa8-aae65e72c069/1718809993923.jpg Support Driven Blog - 2025-Support Driven Leadership Summit: Proposals, Tickets, and Ways to Get Involved - Make it stand out Valeriia Golubieva Talk Title: Upgraded CSAT metric: how to make your CSAT more advanced? https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/c019e244-40d1-409c-acc9-ff95366a857d/1746723551580.jpeg Support Driven Blog - 2025-Support Driven Leadership Summit: Proposals, Tickets, and Ways to Get Involved - Make it stand out Emma Charles Talk Title: Support in the Spotlight: Bringing Technical Support to Customer Marketing Events https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/b556e68f-6064-4a3c-973d-25514b798024/T02DT7R20-U09473PJ6TY-4510654e349f-512.jpeg Support Driven Blog - 2025-Support Driven Leadership Summit: Proposals, Tickets, and Ways to Get Involved - Make it stand out Victoria Crow Dog Talk Title: Lean, Mean, Next-Generation Support Teams https://www.supportdriven.com/blog/whats-powering-support-driven-teams-expo-update-featured-speakers-tickets-more-g3632-h5tkk-kfjmp-kmtbn monthly 0.5 2025-08-08 https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/da4b5c4e-6ad7-48a9-ba56-0995139cd550/1716442897177.jpg Support Driven Blog - Your Guide to Support Driven Expo 2025 – Just 2 Days Away! - Make it stand out Ryan Wang Talk Title: Creating brand love in customer support that AI can’t Automate https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/0b79cd3c-5434-40f5-8193-4815f88bee2b/1671569017789.jpg Support Driven Blog - Your Guide to Support Driven Expo 2025 – Just 2 Days Away! - Make it stand out Chris Naco Talk Title: Build or Buy AI? https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/fdf7c51b-8939-4789-b6f9-8c2f5f670f69/1718313208573.jpg Support Driven Blog - Your Guide to Support Driven Expo 2025 – Just 2 Days Away! - Make it stand out Megha Rawat Talk Title: Humans with AI brain https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/245c576d-7ab3-4377-b364-5aac83042ee8/T02DT7R20-U085Q93RX7D-2cdc49e66846-512.jpg Support Driven Blog - Your Guide to Support Driven Expo 2025 – Just 2 Days Away! - Make it stand out Thaysa Starling Talk Title: CX Isn’t enough: Driving business impact by integrating customer data, stakeholder management, and Scrum https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/f3f7ac44-85e1-43a1-a0ef-5bb71bc32fb2/1707881518727.jpg Support Driven Blog - Your Guide to Support Driven Expo 2025 – Just 2 Days Away! - Make it stand out Sara Feldman Talk Title: Knowledge + AI Strategy for Solo and Small Teams https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/66391800-e43a-495b-b97c-146030173140/1697731894904.jpeg Support Driven Blog - Your Guide to Support Driven Expo 2025 – Just 2 Days Away! - Make it stand out Mariena Quintanilla Talk Title: Fostering an Experimentation Mindset to Teach AI Skills https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/cd95b954-93d7-47c2-841b-fa7bbf353c21/T02DT7R20-U04PJSJ3SP5-58525621cefc-512.jpeg Support Driven Blog - Your Guide to Support Driven Expo 2025 – Just 2 Days Away! - Make it stand out David Janssen Talk Title: Scaling and Automating Support, the Zapier Way https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/353a6bc3-186d-4c0b-bc1d-3b6b0107810b/1713234809099.jpg Support Driven Blog - Your Guide to Support Driven Expo 2025 – Just 2 Days Away! - Make it stand out Sam Chandler Talk Title: Share a Coke. Get a job. https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/3776185a-3758-4fec-a46e-0a24cfc71c66/1745885751880.jpg Support Driven Blog - Your Guide to Support Driven Expo 2025 – Just 2 Days Away! - Make it stand out Josh Solomon Talk Title: Why most AI projects fail — and how to avoid that fate in your Support Organization https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/dbe5afb5-6ab2-45cd-9be6-82620b2139c8/1593408545657.jpg Support Driven Blog - Your Guide to Support Driven Expo 2025 – Just 2 Days Away! - Make it stand out Sachin Lad Talk Title: Less Typing, More Solving with Video AI Workflows https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/fffa8645-2b5f-471e-ba89-78a9ca2e76c0/1666134880957.jpg Support Driven Blog - Your Guide to Support Driven Expo 2025 – Just 2 Days Away! - Make it stand out Prem Viswanathan Talk Title: Practical AI for Support Teams in 2025 https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/e3175873-20ef-49a4-b2eb-055f95876fac/1749525284132.jpg Support Driven Blog - Your Guide to Support Driven Expo 2025 – Just 2 Days Away! - Make it stand out Sam Dehart Talk Title: WFM 101: Goal Setting, Strategies, and Outcomes https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/1bfda868-d482-4056-8eb0-10eb4e0f8546/1747275527732.jpg Support Driven Blog - Your Guide to Support Driven Expo 2025 – Just 2 Days Away! - Make it stand out Jen Burton Talk Title: From Laid off to Lit Up https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/f41d2212-b4b3-4504-b368-78e6e11b6956/Templates+Promo+SD+Expo.jpg Support Driven Blog - Your Guide to Support Driven Expo 2025 – Just 2 Days Away! - Make it stand out Rita Saoud Talk Title: How Support Operations Can Thrive During the Holiday Rush https://www.supportdriven.com/blog/whats-powering-support-driven-teams-expo-update-featured-speakers-tickets-more-g3632-h5tkk-kfjmp monthly 0.5 2025-08-08 https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/2c02bba8-3ed3-4d68-beb5-33add36c43b9/1726792489811.jpeg Support Driven Blog - Just 1 Week to Go: What’s New + What to Do at SD Expo in Vegas! - Make it stand out Lala Mamedov Talk Title: How Voice of Customer Became My Enterprise Superpower https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/54083da1-5225-43ed-ac78-342799b1635c/1680707394305.jpeg Support Driven Blog - Just 1 Week to Go: What’s New + What to Do at SD Expo in Vegas! - Make it stand out Emiliano Rodríguez-Wyler Talk Title: AI-led QA Insights https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/b44e69d3-747d-4885-a7c7-8169f02c2eba/1748635144779.jpeg Support Driven Blog - Just 1 Week to Go: What’s New + What to Do at SD Expo in Vegas! - Make it stand out Jen Weaver Talk Title: QA Is a Mess Everywhere but Here’s What’s Working https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/28831547-bd40-4863-aeaa-21b02714ff9a/1746224336703.jpeg Support Driven Blog - Just 1 Week to Go: What’s New + What to Do at SD Expo in Vegas! - Make it stand out Cora Van Leeuwen Talk Title: Get the Word Out—Disseminating Information to your Support Team https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/82445906-0fb6-4f0e-9747-9adb1af3fc4d/1746740062819.jpeg Support Driven Blog - Just 1 Week to Go: What’s New + What to Do at SD Expo in Vegas! - Make it stand out Leanna Olbinsky Talk Title: Why the Best CX Leaders Think Like Waiters https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/f31a615d-467f-4120-97af-68e1796630ed/1743631246714.jpeg Support Driven Blog - Just 1 Week to Go: What’s New + What to Do at SD Expo in Vegas! - Make it stand out Kevin Zyskowski Talk Title: The Art & Science of Managing a Small Customer Support Team https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/67ceeba8-819d-47a1-aee6-47023b8c3cf2/1660633483443+%281%29.jpeg Support Driven Blog - Just 1 Week to Go: What’s New + What to Do at SD Expo in Vegas! - Make it stand out Tamara Wall Talk Title: AI and the Heart of Career Growth https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/88660e21-dd97-45d6-a9db-76940576d782/1617225379883.jpeg Support Driven Blog - Just 1 Week to Go: What’s New + What to Do at SD Expo in Vegas! - Make it stand out David Kay Talk Title: Unlocking Generative AI’s Potential with KM https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/6ad0a55d-2933-4e6e-895a-5c4acc3eaecb/1581679635436.jpeg Support Driven Blog - Just 1 Week to Go: What’s New + What to Do at SD Expo in Vegas! - Make it stand out Rahul Asati Talk Title: Number Go Up-A framework for improving your AI agents https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/849204b3-30c2-48f4-bafd-717740b64407/1729794431423.jpeg Support Driven Blog - Just 1 Week to Go: What’s New + What to Do at SD Expo in Vegas! - Make it stand out Zorah Mardesich Talk Title: Creating Calm in the Chaos of Reactive Work. https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/8f6b1ad4-6fe4-4227-920f-ec61d0a63c30/1737094900698.jpeg Support Driven Blog - Just 1 Week to Go: What’s New + What to Do at SD Expo in Vegas! - Make it stand out Kirsten Penaloza Talk Title: The Gift of Feedback https://www.supportdriven.com/blog/whats-powering-support-driven-teams-expo-update-featured-speakers-tickets-more-g3632-h5tkk monthly 0.5 2025-07-28 https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/2a41b326-3bf2-4844-bbde-c41d5c391c49/1715170704593.jpeg Support Driven Blog - Two Weeks to Expo: Here’s What You Need to Know - Make it stand out Nadira Garufi Talk Title: New to Outsourcing? How Not to Mess It Up https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/3969e01d-b8d6-41e9-8fd6-43b03c7093e7/1638803626792.jpeg Support Driven Blog - Two Weeks to Expo: Here’s What You Need to Know - Make it stand out Susana de Sousa Talk Title: Beyond the Queue: The New Roles Shaping the Future of CX https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/c5e01464-70b5-4141-9765-61674acce008/1745865784537.jpeg Support Driven Blog - Two Weeks to Expo: Here’s What You Need to Know - Make it stand out Abbey Sparks Talk Title: The Beings & the Bots: The Role of Humans in an AI CX World https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/1ae7e813-4881-4f1b-86b9-79e95cb467d8/1698710517474.jpeg Support Driven Blog - Two Weeks to Expo: Here’s What You Need to Know - Make it stand out Maring Eberlein Talk Title: Clarify Your Article Types And It Might Change Your Life (Or At Least Your Help Center) https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/397753c2-5be7-4d6f-a625-ef081d5877ac/1516634931286.jpeg Support Driven Blog - Two Weeks to Expo: Here’s What You Need to Know - Make it stand out April Troester Talk Title: AI Won’t Replace You – But Agents Who Use AI Will https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/4bd037ab-3b93-485b-b225-d3ba27eb3f03/1748462723712.jpeg Support Driven Blog - Two Weeks to Expo: Here’s What You Need to Know - Make it stand out Anna Fink Talk Title: Scaling Leadership with Coaching https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/2194272c-3332-449a-bd1c-409d3765a833/1744686185227.jpeg Support Driven Blog - Two Weeks to Expo: Here’s What You Need to Know - Make it stand out Hilary Dudek Talk Title: Scaling CX Leanly https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/43730bbb-3f80-4c35-895c-d9ec1afc5c37/1582838441346.jpeg Support Driven Blog - Two Weeks to Expo: Here’s What You Need to Know - Make it stand out Francoise Tourniaire Talk Title: Aligning All Post-Sales Teams to Feed the AI Bot https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/927b2d7d-bcf5-42f4-8e5e-fb8861a39503/1673720823689.jpeg Support Driven Blog - Two Weeks to Expo: Here’s What You Need to Know - Make it stand out Funmi Ajala Talk Title: Rethinking CX Hiring Through Product Affinity https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/fbbe1c4d-dbbf-439d-8735-7a8dec041201/1698121594016.jpeg Support Driven Blog - Two Weeks to Expo: Here’s What You Need to Know - Make it stand out Yoram Baltinester Talk Title: Customer Value Journey: Mapping It. Operationalizing It. Transforming CX. https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/49247801-08d3-4568-a7de-ae2c5761164b/1630694110847.jpeg Support Driven Blog - Two Weeks to Expo: Here’s What You Need to Know - Make it stand out Dan Sahar Talk Title: Vibe Support - A Riff on Vibe Code https://www.supportdriven.com/blog/2025-support-driven-leadership-summit-san-francisco-call-for-proposal monthly 0.5 2025-08-08 https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/b48bbb8c-8cec-4ea5-aabd-43c1d71a9144/DSC01932_50.jpg Support Driven Blog - 2025 Support Driven Summit - San Francisco Call for Proposals - Make it stand out 2024 Support Driven Leadership Summit - Chicago https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/1730224901508-6ZYYO4SHKYOHDVQY7OWI/DSC03544.jpg Support Driven Blog - 2025 Support Driven Summit - San Francisco Call for Proposals https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/1730224898360-8STNF7ZUGY1TYYB9E86R/DSC03277.jpg Support Driven Blog - 2025 Support Driven Summit - San Francisco Call for Proposals https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/1730312087182-YHOW32IP30KLLNAYGSF9/DSC07162.jpg Support Driven Blog - 2025 Support Driven Summit - San Francisco Call for Proposals https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/1730224937505-D6D4AUWFWNZ233ODHBU0/DSC05273.jpg Support Driven Blog - 2025 Support Driven Summit - San Francisco Call for Proposals https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/1730224990722-JAICOPMKDB30T7J2UCJU/DSC06564.jpg Support Driven Blog - 2025 Support Driven Summit - San Francisco Call for Proposals https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/1730312072781-ZNVKY8EHG9BO32GNRZCE/52146717457_0e07ce27e1_o.jpg Support Driven Blog - 2025 Support Driven Summit - San Francisco Call for Proposals https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/1730224942102-A658CJVX58ESU6UTDOM2/DSC05472.jpg Support Driven Blog - 2025 Support Driven Summit - San Francisco Call for Proposals https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/1730305513803-54PP7Z1XM6T54WWQVUC7/DSC07162.jpg Support Driven Blog - 2025 Support Driven Summit - San Francisco Call for Proposals https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/1730305532777-PYGDB2SLH6K3XKW925OZ/DSC07994.jpg Support Driven Blog - 2025 Support Driven Summit - San Francisco Call for Proposals https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/1730305539401-9RPHAIYLG1I7PFBRL8YR/DSC07218.jpg Support Driven Blog - 2025 Support Driven Summit - San Francisco Call for Proposals https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/1730312074078-YL4OZ76V1AVE4YGGJCSR/52147752223_f233bf2dd8_o.jpg Support Driven Blog - 2025 Support Driven Summit - San Francisco Call for Proposals https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/1730228114283-6ZT6M6TODNO2SG5PEYHX/DSC06851.jpg Support Driven Blog - 2025 Support Driven Summit - San Francisco Call for Proposals https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/1730306744699-70ZSBE81AGG8712VJQ4Y/DSC07218.jpg Support Driven Blog - 2025 Support Driven Summit - San Francisco Call for Proposals https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/1730305565782-6RA5H7UZNJTDMJKR6QF2/DSC08588.jpg Support Driven Blog - 2025 Support Driven Summit - San Francisco Call for Proposals https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/1730312088259-VTLN92NHH4LCU2LZJD7C/52148235600_f3654812f4_o.jpg Support Driven Blog - 2025 Support Driven Summit - San Francisco Call for Proposals https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/1730305563948-QC7FEKE22V9583728AGS/DSC08765.jpg Support Driven Blog - 2025 Support Driven Summit - San Francisco Call for Proposals https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/1730312105361-P3YHOZOFA3U0WQI51N8W/DSC07914.jpg Support Driven Blog - 2025 Support Driven Summit - San Francisco Call for Proposals https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/1730312083974-MLERZT08327DT9AFHRX2/52147755728_77ebd1ea8f_o.jpg Support Driven Blog - 2025 Support Driven Summit - San Francisco Call for Proposals https://www.supportdriven.com/blog/whats-powering-support-driven-teams-expo-update-featured-speakers-tickets-more-g3632 monthly 0.5 2025-07-24 https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/9985551b-53c6-43a4-be1e-fefd6f2da96a/1751066525774.jpeg Support Driven Blog - Expo Update #2: Welcome Party, Budget Hotel Option, and More Speakers - Make it stand out Chrissy Chavez Talk Title: What a Medical Residency Can Teach Us About Support Growth https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/f28314db-44aa-4e23-b0f9-1d7c5bd30e83/1706114815812.jpeg Support Driven Blog - Expo Update #2: Welcome Party, Budget Hotel Option, and More Speakers - Make it stand out Ty Givens Talk Title: Own Your Seat at the Table: Training for CX Leaders Who Had to Wing It https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/7a58d8c3-b3d1-4bd8-9a14-846f285e135c/1703224796296.jpeg Support Driven Blog - Expo Update #2: Welcome Party, Budget Hotel Option, and More Speakers - Make it stand out Michael Fester Talk Title: Prompt Engineering for Customer Support: Best Practices and Learnings https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/6dce2748-c244-4857-84bf-ac7008f67d14/1707526081968.jpeg Support Driven Blog - Expo Update #2: Welcome Party, Budget Hotel Option, and More Speakers - Make it stand out Clay Telfer Talk Title: Why Your Customers Really Cancel https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/ff0d784f-071f-4f8d-a087-54371e97ba9e/1662855814324.jpeg Support Driven Blog - Expo Update #2: Welcome Party, Budget Hotel Option, and More Speakers - Make it stand out Val Quinn Talk Title: Support the Support: Empowering Your IC’s https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/29cd4300-0091-4943-8de9-ab4e77a31302/1736397086459.jpeg Support Driven Blog - Expo Update #2: Welcome Party, Budget Hotel Option, and More Speakers - Make it stand out Stefani Salazar Talk Title: What I Made in a Month - I Make in a Week https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/92c1049f-9ffc-4582-924a-b7cf4d4cbd3e/1709910974930.jpeg Support Driven Blog - Expo Update #2: Welcome Party, Budget Hotel Option, and More Speakers - Make it stand out Marcel Barrera Talk Title: The Service Analytics Is Broken https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/943f0e1a-2c49-484c-9261-82c7e1b9c7ce/1724603481804.jpeg Support Driven Blog - Expo Update #2: Welcome Party, Budget Hotel Option, and More Speakers - Make it stand out Andrew Rios Talk Title: Support Leader Communication Compass https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/c0cad184-e063-485e-a049-ca5a81737446/1637174214836.jpeg Support Driven Blog - Expo Update #2: Welcome Party, Budget Hotel Option, and More Speakers - Make it stand out Kat Gaines Talk Title: The People-First Approach to Incident Management https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/42fd5d45-db87-4206-bdfd-84a2e3fe9946/1698076547908.jpeg Support Driven Blog - Expo Update #2: Welcome Party, Budget Hotel Option, and More Speakers - Make it stand out Anuj Shah Talk Title: Your AI Is Frustrating Customers—Here’s How to Fix It https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/98570e67-3bbf-4a3c-a46b-a62231ee8d56/1553618448173.jpeg Support Driven Blog - Expo Update #2: Welcome Party, Budget Hotel Option, and More Speakers - Make it stand out Peter Peckarsky Talk Title: Snappy Solutioning By Building Tools With ChatGPT https://www.supportdriven.com/blog/whats-powering-support-driven-teams-expo-update-featured-speakers-tickets-more monthly 0.5 2025-07-09 https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/0e08f404-538b-4b32-87fe-b45d179bef1f/1713920878437.jpg Support Driven Blog - What’s Powering Support Driven Teams? Expo Update: Featured Speakers, Tickets & More - Make it stand out Phoebe Killick Talk Title: From Skeptics to Advocates: Leveraging Support Archetypes to Optimize AI Adoption https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/5ea4718d-bfa8-4d2b-9211-e0db29bffa13/1635031178111.jpg Support Driven Blog - What’s Powering Support Driven Teams? Expo Update: Featured Speakers, Tickets & More - Make it stand out Caitlin Sills Talk Title: Make It Make Sense (to the Bot): A Hands-On Guide to Fixing Help Articles for Generative AI https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/db72e584-9e17-4ce0-9adf-684098a9b7ed/T02DT7R20-UF3GHFP46-81cbba20e8c8-512.jpg Support Driven Blog - What’s Powering Support Driven Teams? Expo Update: Featured Speakers, Tickets & More - Make it stand out Grace James Talk Title: Things I wish I had known as a Support Manager https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/6a7d9bc1-6d55-467f-aa06-54872e0d9db8/1708543253859.jpg Support Driven Blog - What’s Powering Support Driven Teams? Expo Update: Featured Speakers, Tickets & More - Make it stand out Chris Carter Talk Title: From Friction to ROI: Prioritizing Experience Improvements with the EASI Matrix https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/85fb30ac-798a-4465-ba21-b2f6d3a3d146/1580961158021.jpg Support Driven Blog - What’s Powering Support Driven Teams? Expo Update: Featured Speakers, Tickets & More - Make it stand out Rebecca Blount Talk Title: From Feedback to Function: AI-Powered Transformation of Voice of the Customer Data https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/6bbd124b-9d1b-4735-afd4-3f9a82e03237/1727182345799.jpg Support Driven Blog - What’s Powering Support Driven Teams? Expo Update: Featured Speakers, Tickets & More - Make it stand out Kenji Hayward Talk Title: Out with CES, in with AXIS: A new way to measure AI's impact on customer support https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/a4cd824c-d315-4222-8283-550058b3fa7a/1745534069976.jpg Support Driven Blog - What’s Powering Support Driven Teams? Expo Update: Featured Speakers, Tickets & More - Make it stand out Dianmarie De Jesus Talk Title: How Notion CX Tamed the Multi-Tool Monster and Transformed Our Support Stack https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/899a081d-7440-4d13-9468-4e5fba80a1d8/1641574588321.jpg Support Driven Blog - What’s Powering Support Driven Teams? Expo Update: Featured Speakers, Tickets & More - Make it stand out Lexi Horn Talk Title: When to Throw People at the Problem https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/625e8c14-677f-4a81-a03f-e02a06501b7f/1687786247787.jpg Support Driven Blog - What’s Powering Support Driven Teams? Expo Update: Featured Speakers, Tickets & More - Make it stand out Erica Seamster Talk Title: Beyond the Queue: Project Management Skills That Get You Noticed https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/0d6900f0-a923-4b45-97e7-91b8ef45e328/1697155514378.jpg Support Driven Blog - What’s Powering Support Driven Teams? Expo Update: Featured Speakers, Tickets & More - Make it stand out Adam Boelke Talk Title: Unlocking the Missing Last Mile in Your CX Strategy https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/8848cc6a-5128-4f38-b78d-7192806ffa40/1563337281959.jpg Support Driven Blog - What’s Powering Support Driven Teams? Expo Update: Featured Speakers, Tickets & More - Make it stand out Josh Carpenter Talk Title: Universal Building Blocks for Global Agent Training and Certification https://www.supportdriven.com/blog/field-notes-from-support-driven-leadership-summit monthly 0.5 2025-05-08 https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/31267954-0338-4f3c-908d-7e240b6a16a8/Kenji.gif Support Driven Blog - Field notes from Support Driven Leadership Summit - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/5ad9be1b-7eba-4734-936f-b34ebada9946/Kenji.jpg Support Driven Blog - Field notes from Support Driven Leadership Summit - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.supportdriven.com/blog/support-driven-expo-2025-call-for-presentations monthly 0.5 2025-06-24 https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/3620733a-4592-49ed-8487-e75a3c68d071/4686348235_2ee1134290_o-750x400.jpeg Support Driven Blog - Support Driven Expo 2025 - Call for Presentations - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.supportdriven.com/blog/forming-analytical-questions-for-ai-success monthly 0.5 2025-03-24 https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/8c45856f-0ee4-495a-995e-56ae25a0b169/Kateryna.gif Support Driven Blog - Shaping AI Decisions with the Right Questions - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/ad289850-58bb-454a-a6f2-24e86a7ef9e4/photo_2024-01-13_22-30-07.jpg Support Driven Blog - Shaping AI Decisions with the Right Questions - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.supportdriven.com/blog/build-in-public-1-the-numbers-behind-my-first-year monthly 0.5 2025-03-04 https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/fa09b782-093b-4262-b898-93270fc02ca9/Copia+de+Marina.gif Support Driven Blog - The Numbers Behind My First Year In Consulting https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/6a675111-4e2f-4064-96d2-bbb4b31164f4/1697731894904.jpeg Support Driven Blog - The Numbers Behind My First Year In Consulting - Hi, I’m Mariena Quintanilla! 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Support Driven Expo 2024 Las Vegas - Call for Proposals - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.supportdriven.com/blog/support-driven-leadership-summit-2024-sandiego-call-for-proposals monthly 0.5 2024-10-28 https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/59980804-73cd-4eff-b151-166d79d09f71/DSC06949.jpg Support Driven Blog - Support Driven Leadership Summit 2024 - San Diego - Call for Proposals - Closed - Support Driven Leadership Summit will be held in Oakland, CA on November 14-15, 2023. 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- Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/8bc84ef8-6ac4-4ac8-88f7-a3c1b11fad71/Tips_for_Hiring_Great_Employee-compressed.jpg Support Driven Blog - How does the onboarding/training program work to get a lot of seasonal hires onboarded and productive? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/45566cce-162a-4df8-b2c7-06b6b9a9e694/OfficeCommunication-1.jpg Support Driven Blog - How does the onboarding/training program work to get a lot of seasonal hires onboarded and productive? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/83dac6fb-c60d-4be0-a6fb-87ba086634c9/pexels-christina-morillo-1181376.jpg Support Driven Blog - How does the onboarding/training program work to get a lot of seasonal hires onboarded and productive? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/7cadb932-be62-4abb-ae26-4aad9fc19d66/8.10.21_Content_Dev_1182967367-1920x1080.jpg Support Driven Blog - How does the onboarding/training program work to get a lot of seasonal hires onboarded and productive? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/40dfd8f2-996e-48cc-a7c2-17b4b6ffe917/pexels-photo-6774452.jpeg Support Driven Blog - How does the onboarding/training program work to get a lot of seasonal hires onboarded and productive? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/afce831e-45df-421c-9506-0dc75431e60d/Online-Communities-Grow-Businesses.jpg Support Driven Blog - How does the onboarding/training program work to get a lot of seasonal hires onboarded and productive? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.supportdriven.com/blog/elyse-mankin-bridging-support-and-product-teams-for-customer-centric-success monthly 0.5 2023-08-25 https://www.supportdriven.com/blog/kenji-hayward-empowering-support-teams-practical-ai-tips-for-todays-challenges monthly 0.5 2023-08-25 https://www.supportdriven.com/blog/emre-tekoglu-transforming-customer-support-from-churn-to-award-winning-excellence monthly 0.5 2023-08-21 https://www.supportdriven.com/blog/erica-seamster-balancing-parenthood-and-the-workspace-navigating-boundaries-and-advocacy monthly 0.5 2023-08-11 https://www.supportdriven.com/blog/nino-caveneca-swiftcx-on-elevating-support-tools-and-addressing-the-gap-in-agent-assist-technology monthly 0.5 2024-09-25 https://www.supportdriven.com/blog/chinghiz-dzhumanazarov-streamlining-cx-teams-with-kodifs-one-click-revolutionary-solution monthly 0.5 2023-07-27 https://www.supportdriven.com/blog/chris-martinez-how-much-time-should-people-spend-trying-to-understand-what-their-customers-are-saying monthly 0.5 2023-07-14 https://www.supportdriven.com/blog/hilary-dudek-managing-managers-and-the-challenges-and-the-strategies-involved monthly 0.5 2023-07-12 https://www.supportdriven.com/blog/matt-dale-leading-through-change-insights-from-a-customer-experience-leader monthly 0.5 2023-07-12 https://www.supportdriven.com/blog/andrea-silas-exploring-the-use-of-ai-to-augment-your-technical-support-team-and-improve-customer-assistance monthly 0.5 2023-07-12 https://www.supportdriven.com/blog/cynthia-ng-supporting-execs-and-filling-operational-gaps-the-role-of-chief-of-staff monthly 0.5 2023-07-12 https://www.supportdriven.com/blog/nick-cannariato-the-flaws-of-individualized-metrics-in-customer-support monthly 0.5 2023-07-12 https://www.supportdriven.com/blog/support-driven-startup-accelerator-program-announcement monthly 0.5 2023-06-20 https://www.supportdriven.com/blog/support-driven-expo-2023-call-for-proposals monthly 0.5 2024-10-28 https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/3620733a-4592-49ed-8487-e75a3c68d071/4686348235_2ee1134290_o-750x400.jpeg Support Driven Blog - Support Driven Expo 2023 Las Vegas - Call for Proposals - Closed - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.supportdriven.com/blog/support-driven-leadership-summit-2023-oakland-call-for-proposals monthly 0.5 2024-10-28 https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/e98edbab-ec33-445e-9149-c265becce197/DSC07834.jpg Support Driven Blog - Support Driven Leadership Summit 2023 - Oakland - Call for Proposals - Closed - Support Driven Leadership Summit will be held in Oakland, CA on November 14-15, 2023. Support Driven Leadership Summit 2023 Philadelphia https://www.supportdriven.com/blog/support-driven-leadership-summit-2023-call-for-proposals monthly 0.5 2024-10-28 https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/1655921364776-5D3ZDUT5JRJNGAQ782MO/52147752223_f233bf2dd8_o.jpg Support Driven Blog - Support Driven Leadership Summit Philadelphia 2023 - Call for Proposals - Closed - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.supportdriven.com/blog/if-someone-on-your-team-is-looking-to-move-from-your-support-team-how-do-you-prepare-for-this monthly 0.5 2022-12-13 https://www.supportdriven.com/blog/store-tier2-rep-name-in-addition-to-assignee monthly 0.5 2026-02-13 https://www.supportdriven.com/blog/zendesk-talk-vs-aircall-talkdesk monthly 0.5 2026-02-13 https://www.supportdriven.com/blog/sd-expo-update-october-13-2022 monthly 0.5 2022-12-14 https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/7b3092d5-6406-4afe-b899-f744d22ef858/Sponsors+Swag+%281%29.png Support Driven Blog - SD Expo Update - October 13, 2022 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/141025b9-2c04-420f-8944-323fb49d5529/Sponsors+Swag.png Support Driven Blog - SD Expo Update - October 13, 2022 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.supportdriven.com/blog/sd-expo-update-october-6-2022 monthly 0.5 2022-10-06 https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/35ab2bec-453f-49f4-b770-33bde1653232/SD+Screenshots+%283%29.png Support Driven Blog - SD Expo Update - October 6, 2022 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/47e4d77d-9da1-4e4c-967b-27145be39c34/SD+Screenshot+%281%29.png Support Driven Blog - SD Expo Update - October 6, 2022 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.supportdriven.com/blog/sd-expo-update-september-22-2022 monthly 0.5 2022-09-30 https://www.supportdriven.com/blog/sd-expo-the-strip monthly 0.5 2024-10-28 https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/78db85c0-624f-4cff-8a38-45740be01430/Bellagio_Desktop-1536x862.jpeg Support Driven Blog - SD Expo - Foodie Walk on The Strip - Wednesday Group Activity - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.supportdriven.com/blog/sd-expo-update-september-15-2022 monthly 0.5 2022-09-16 https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/1663296602898-V4DSYK02RA9VD5PJU1V0/SD+Screenshots.png Support Driven Blog - SD Expo Update - September 15, 2022 https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/1663296605453-FXWSOOLJYAG9XJ8P9Y3X/SD+Screenshots+%281%29.png Support Driven Blog - SD Expo Update - September 15, 2022 https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/c323b3ae-675f-40f1-bda6-a57805cdf362/SD+Screenshot.png Support Driven Blog - SD Expo Update - September 15, 2022 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/aeab83e4-cab4-4898-b5d5-71d4219add7b/SD+Screenshots+%282%29.png Support Driven Blog - SD Expo Update - September 15, 2022 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.supportdriven.com/blog/sd-expo-update-september-8-2022 monthly 0.5 2022-09-08 https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/110adb76-1659-4760-82cd-08a3e8fb7d94/SD+Hotel+screenshot.png Support Driven Blog - SD Expo Update - September 8, 2022 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.supportdriven.com/blog/omnichannel-routing-beta-zendesk monthly 0.5 2026-02-13 https://www.supportdriven.com/blog/sd-expo-update-september-1-2022 monthly 0.5 2022-09-02 https://www.supportdriven.com/blog/solution-for-cherry-picking monthly 0.5 2026-02-13 https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/ebf22a8d-de2e-4f5a-8cba-6b593aeae8e5/Screenshot+2022-08-23+at+09.56.50.png Support Driven Blog - Solution for “cherry picking” - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/75895ae1-ad3e-44a6-9e18-1e84aae3decd/Screenshot+2022-08-23+at+10.18.56.png Support Driven Blog - Solution for “cherry picking” - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.supportdriven.com/blog/how-did-you-know-or-discover-that-you-wanted-to-build-a-career-in-support monthly 0.5 2022-07-28 https://www.supportdriven.com/blog/speaker-guide-part-1-how-to-write-your-pitch monthly 0.5 2022-12-19 https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/3620733a-4592-49ed-8487-e75a3c68d071/4686348235_2ee1134290_o-750x400.jpeg Support Driven Blog - Speaker Guide, Part 1: How to write your pitch - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/efbc0e35-ec66-4073-a57a-75d7618f5acc/7f338-kate-hashicorp.png Support Driven Blog - Speaker Guide, Part 1: How to write your pitch - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.supportdriven.com/blog/support-driven-expo-2022-call-for-proposals monthly 0.5 2022-12-14 https://images.squarespace-cdn.com/content/v1/6138f98581280d7acb328350/1655921364776-5D3ZDUT5JRJNGAQ782MO/52147752223_f233bf2dd8_o.jpg Support Driven Blog - 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Recipe for Virtual Team-Building: Online Escape Room - Ingredients Checklist: Get your planner ready! We recommend ClickUp to set up tasks and due dates. Zoom: Schedule and invite your teammates. Have a large team? Use breakout rooms to add more spice to your competition! Virtual Escape Room Template: We recommend Escape: Safe-Cracker (Free online-only mini-mission). Game Cheat Sheet: As a game leader this is your map! Use it to help you out as you narrate the game and give hints! Get a free Canva template here. 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