2018 Customer Support Salary Survey

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The 2018 Customer Support Salary Study is here!


We do this salary survey for the people in customer support. We do it to shed light onto conversations about pay. We believe customer support is a fantastic career choice and we want to help people get paid what they’re worth.

A few minutes of your time could help someone in our industry negotiate a higher salary or better benefits. Industries with more salary transparency leads to higher salaries over time while industries lacking information on pay leads to workers making less money than they should be.

Take a minute to answer a few questions about your salary and where you work. Get your responses in by May 18th to be included in the salary study from Help Scout and Support Driven. If you’re curious, check out the salary study from 2017.

Do you want to take your career to the next level? Join Help Scout and Support Driven June 21-22 in Portland for the Support Driven Expo and use this link to get $50 off tickets!

Join our career and job focused newsletter to hear about the report when it’s ready and to get access to the data!