At Superhuman, you’ll shape the future of email, communication, and productivity. Email is a huge point of leverage: there are 1 billion professionals in the world, and on average we spend 3 hours a day reading and writing email. That’s why we’re rebuilding the email experience. So fast, delightful, and intelligent — you’ll feel like you have superpowers.
We’re building the fastest email experience in the world.
- The most wanted product on Product Hunt, with 70K+ people on our waitlist
- Growing revenue 7% week-week, 30% month-month
- Loved and adored: see what our users say
Come shape the future of email, communication, and productivity!
BUILD LOVE 💜
At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.
For us, emotive design is not some afterthought. It is a core part of our strategy.
CREATE MASSIVE IMPACT 🚀
We’re not solving a small problem, and we’re not addressing a small market. We’re going after email; the one activity that consumes more of our work day than any other.
Our ambition doesn’t stop there. Next: calendars, notes, contacts, tasks. We are building the productivity platform of the future.
At Superhuman, you will have massive impact: you will define product strategy, and translate big ideas into experiences that delight. You will create gorgeous products that millions of people use for hours every single day.
DO THE BEST WORK OF YOUR LIFE 🌟
As a customer delight specialist, you will join as a founding member of a growing team.
We made products at Apple, Google, LinkedIn, Zynga, Flipboard, and Facebook. We founded Rapportive (acquired by LinkedIn), LiveRamp (acquired for $310M), and built pry (used by 25% of Ruby developers). Our investors include First Round Capital, Sam Altman, and the founders of Gmail, Stripe, AngelList, Intercom.
This time, we’re swinging for beyond the fences. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.
- Become Superhuman’s most knowledgable product expert
- Excite, educate, and encourage users to make them brilliant at email
- Communicate with users to solve their problems and improve their lives
- Be the voice of our users, and evangelize internally for what they need
- Influence our product and growth strategy to further delight our users
- Continually iterate and improve the the whole customer experience
- Go above and beyond by creating bespoke moments of delight
SOUND LIKE YOU? 🙌
- Experience: You have 0 to 2 years of experience in customer facing roles.
- Communication: You understand hard topics, both in writing and in person. You communicate clearly and with high precision.
- Attention to Detail: You exercise astonishing attention for detail in everything that you do.
- Delight: You go the extra mile for your customers, and constantly find new ways to delight them.
- Fast Learner: You quickly learn new concepts, and you easily pick up new skills.
- Inquisitive: You are curious about your customers, and want to understand their needs.
- Determination: You love tough challenges, and persist when problems become complex.
- Efficient: You move quickly yet effectively, and always find ways to achieve more.
- Location: San Francisco Bay Area
- Flexible vacation
- Catered lunch (5x per week)
- $3k desk set up of your choice
- Full medical, dental, and vision insurance
- Paid parental leave
Superhuman is an equal opportunity employer: we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
To apply for this job please visit grnh.se.