Come see us at Expo for [text for what you’re doing at Support Driven Expo].

About Help Scout

Help desk software for customer-first teams

Untangle the mailbox mess

Create multiple mailboxes for each shared email address, so you can work seamlessly across departments, or manage several products or brands from a single account.

Keep your finger on the pulse

With our robust and accessible Reporting, you can measure team performance, spot trends to prevent issues, monitor customer happiness, and more. You’ll be a star in every meeting.

Answers are one click away

Embed Beacon on your website to supply your customers with immediate answers and relevant content. Customize Beacon’s look, and gather useful data with each customer interaction. Beacons are as magical as unicorns, and thrice as practical.

Our Mission

Help Scout’s on a mission to make every customer interaction more helpful and human.

Happy teams, happy customers, warm fuzzies

Our intuitive collaboration tools keep everything organized and humming along. Help Scout Mailboxes are built with everything you need, and nothing else.

Automate the grunt work

Keeping it personal doesn’t mean doing everything by hand. Get repeatable tasks out of the way with workflows: a simple automation system based on if/then logic.