FREE Agent Efficiency Audit

Come see the Median team at Expo for a quick audit of your support tools and processes to see the best places for you to shave some time off each interaction without affecting the quality of support you provide.

Book a time with us to:

  • Learn Tips & Tricks for super fast responses
  • Discover little known tools that give your team superpowers
  • Hear about best practices for handling peaks and valleys in support volume
  • Get a FREE Median t-shirt!

Ben Stevinson (Co-founder and CTO) and Derek Homann (Co-founder and CEO) of Median

About Median CoBrowse

Helping You Scale the Human Touch

No customer install

No plugins, no software, there’s nothing for your customers to install. Once our snippet is placed on your site, it just works. All your agents have to do is click a link to start a CoBrowse session, it’s as easy as that! Since Median works in the browser, it works great across every device, including phones and tablets.

Privacy controls

CoBrowse natively integrates with most major chat providers. Once installed, your team will see a link within your chat provider. Simply start a screenshare session and instantly get access into your customer’s world.

Seamless integration

CoBrowse natively integrates with most major chat providers. Once installed, your team will see a link within your chat provider. Simply start a screenshare session and instantly get access into your customer’s world.

Phone mode

Just because a customer calls in doesn’t mean you can’t start a CoBrowse session. Have your customer type a simple sequence using their computer and a code will popup. Have them share this with your agent to start a sesson. It’s like a customer service Konami Code.