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Events for November 28, 2018

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12:00 pm

Webinar: Understanding Support Operations

November 28 @ 12:00 pm - 1:00 pm PST

Register for Understanding Support Operations. Those customers keep coming, and your support team is struggling to keep up. You can grow the team, but that’s a temporary solution at best. What you need is a way to make your whole team more effective, more productive and better informed. You need Support Operations. Join Mat Patterson, […]

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5:00 pm

SD Book Club (online via video)

November 28 @ 5:00 pm - 6:00 pm GMT
The Checklist Manifesto by Atul Gawande

Join us for the next season of the Support Driven book club! The majority have spoken and we are reading The Checklist Manifesto: How to Get Things Right. We'll cover the book in 4 sessions, with one introductory meeting and 3 additional sessions, each covering 3 chapters.

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