Heads of Support Report: 2018

Heads of Support Report: 2018

Support Driven is pleased to announce the results of the first Heads of Support Survey! Thank you to everyone who filled it out (over 150 of you!), and to all of our sponsors. Below is a link to the raw data, as well as a link to a PDF report containing interviews...
Announcing the 2018 Heads of Support Survey!

Announcing the 2018 Heads of Support Survey!

Support Driven is excited to offer a new gift to the community of customer support professionals: the 2018 Heads of Support Survey! This survey is an anonymous collection of data that will allow support leaders to see how similar companies are staffing and running...
2018 Customer Support Salary Survey

2018 Customer Support Salary Survey

It’s that time again! We know the Customer Support Salary Survey is one of the most highly anticipated surveys to share with the Support Driven community, and we’re all looking forward to seeing the results. Support Driven and Help Scout have teamed up together again...