A Day In The Life Of Kelly O'Brien

Here I stand in my kitchen, in the midst of a particularly wild hair day Hi, I’m Kelly, self-service content manager at Kayako. Although you’re not likely to find me at the other end of a support chat, I work closely with our support team to expand,...

A Day In The Life Of Laura Marciano

This is part of a series we’re doing to help people in our community get to know the person behind the chat screen. Say hi to Laura at @laura.marciano in the chat room. Hi Everyone! My name is Laura Marciano and I am the Head of Customer Operations here at...

A Day in the Life of Conor Pendergrast

Working from cafe This is part of a series we’re doing to help people in our community get to know the person behind the chat screen. Say hi to Conor at @conor in the chat room. Hey! My name is Conor, and I’m one of the members of the Success Coach team in...

A Day in the Life of Michelle Earhart

A sleepy Michelle, briefly outside of her natural habitat, the indoors This is part of a series we’re doing to help people in our community get to know the person behind the chat screen. Say hi to Michelle at @michelle in the chat room. Hey there, I’m Michelle....

A Day in the Life of Bijan Boustani

Clockwise from the Bearded Bottom Left: Bijan, Joseph, Brittany, and Aimee. In Portland, Oregon for UserConf! This is part of a series we’re doing to help people in our community get to know the person behind the chat screen. Say hi to Bijan at @bijanbwb in the...

A Day in the Life of Sarah Betts

5:30 am I just woke up to only one child in my room. Score! 5:40 am I’m finally dragging myself out of bed. I put on water for coffee and find all the kid stuff that should have been found last night. 6:20 am All 3 kids are up and the chaos to get them out the door...