A Day in the Life: Jerry Ryan

A Day in the Life: Jerry Ryan

Hi my name is Jerry Ryan Ishmael or @jerry_ryan to the SD community. I work in Support at TrackTik, a security workforce management platform that has been redefining the way security firms run their operations. I was fortunate enough to come on board in March of 2015...

A Day in the Life: Sandy Kaur

A day in the life is basically like being hit girl. OMG! you’re thinking, you are already comparing it to being Hit-Girl?! Well, it’s true! We don’t just sit there and answer chats and cases from customers! We’ve a very interesting life/job role, so let me walk...
A Day in the Life of Sarah Chambers

A Day in the Life of Sarah Chambers

Hi! My name’s @sarahleeyoga. Well, actually Sarah Chambers, but you’ll probably recognize me as my Twitter and Slack handle first. I spend a lot of time in the Support Driven slack community, but I have good reason to! It’s basically my work slack, since I quit my job...

Support Driven Reads: We're Way Too Nice At Work

Every week, folks from the Support Driven community share what they’re reading and watching in #reads. To see all of our reads, check out reads.supportdriven.com. “A group that plays the game of niceness and doesn’t challenge openly may feel fair and...

A Day In The Life Of Ashley Harpp

Hi there! My name is Ashley, and I’m a proud member of the Customer Success team at Wildbit.   Customer Success at Wildbit Defining Customer Success is no easy task. It often depends on the company and how the founders measure success. For us at Wildbit, our goal is...

A Day In The Life Of Jeff Beaumont

My name is Jeff Beaumont and I’m the Director of Support at Riskalyze.com. I love new things, people, and my family — especially at the beach to see my kids get soaked by the next wave. My son and I near San Luis Obispo, California At my company, Riskalyze, we serve...