Heads of Support Report: 2018

Heads of Support Report: 2018

Support Driven is pleased to announce the results of the first Heads of Support Survey! Thank you to everyone who filled it out (over 150 of you!), and to all of our sponsors. Below is a link to the raw data, as well as a link to a PDF report containing interviews...

Bad Career Advice: Jack Jenkins

Jack Jenkins, a hip-hop loving father of two, works remotely from New Zealand as a Customer Support Engineer for Intercom. In this piece, he shares with us some of the worst career advice he’s ever received. Got some bad advice you wanna share? Reach out to me...