Combining 2 Great Ideas

Combining 2 Great Ideas

Serving the Support Driven community is at the heart of everything we do and I’m always looking for ways we can bring more value to the community. Sometimes that leads to mashing up ideas that we’re familiar with, like combining webinars with an AMA in the...
Introducing Voices of Customer Support

Introducing Voices of Customer Support

You might have noticed some of my posts in the #chit-chat channel lately asking about content: what are people interested in writing, what are people interesting in reading,do people even care about content anymore?!?! Funnily enough: they totally do. So, Support...

Announcing our 2017 Partners!

We’re happy to announce that this year, Support Driven is partnering with Help Scout, FullStory, Olark, and Guru to help the support community grow and thrive. Partners will provide sponsorship for events like SUPCONF and SDX. They’ll also work closely with us to do...