10: Customer Onboarding

10: Customer Onboarding

Our hosts are joined by Ethan Walfish from Salsify to talk the ins-and-outs of customer onboarding: where to begin, some major pit-falls and lessons learned. You’ll also hear some great highlights from the Support Driven Slack, as well as passionate discussions...

Introducing the Knowledge Project

Support Driven is a community full of amazing people with amazing knowledge. However, for anyone new it’s a bit of a deep dive into an overwhelming sea of information. Even people who have been members for a few years can get lost in the onslaught. To help keep the...