So, how do you get onto that stage?
Working in support, you probably do a lot of troubleshooting. If you’d like to take your technical skills a bit deeper but don’t know where to start, this talk is for you. I’m not on the Geckoboard development team but I know how to poke around in our code base, send data to our API, automate tasks within Google Sheets with Apps Script and use Chrome’s developer tools to troubleshoot an issue. I’ll take you through some of the ways you can use a bit of coding knowledge to level up your game and show you that it’s not as scary as you think.
Resources for learning new technical skills and ideas on how to apply them to their work
I knew I wanted to give people action items they could use to apply in their own lives. I also knew I was going to use my own experiences to illustrate this theme, I just didn’t know what the specific narrative would be.
I know the big themes, and I draw up a light outline before I pitch. I may not have every last detail figured out, but it’s important to me to know there’s enough substance to justify giving a presentation.
What happens once we receive your pitch?
- Is there something the presenter is trying to teach?
- Is there a clear takeaway?
- Does the pitch seem organized?
- Is the pitch focused?
Pitch submission checklist:
- Description of the talk/workshop theme
- Why this is valuable to the Support Driven community
- Some mention of why you’re a good choice to talk about this
- What attendees will learn
- Inclusive language
- Correct spelling and grammar
Do you still have questions about pitching? Join us in the #event-sd-expo-europe or #speaking channels in the Support Driven Slack. If you’re not a member of the Slack yet, join here.