Only seven weeks until Support Driven Leadership Summit! Do you have your ticket yet? It’s happening October 29 and 30 at HubSpot HQ, and we’re hard at work finalizing all the details to make it a great event.
Keep reading for details on volunteers still needed, how to join the private group to introduce yourself, and learn about a few sessions we’re super excited to see.
Interested in helping make Summit happen? We’re in need of more volunteers during the event to keep things running smoothly and helping out will get you a free ticket to the event!
Specifically, we’d love a few people to be our official photographers. No super fancy camera needed—phones are fancy these days! If you can promise to snap photos—of people, sessions, and all the little details—throughout the event (bonus points for short videos too!) and share them with us so we’ve got all the angles covered, we’d love your help!
We’re also looking for more help with registration (and a few other spots) if that’s more your speed. If you’re up for it or want to chat before you decide, email Yanina, our volunteer coordinator, to discuss.
Ticket Holder? Introduce Yourself!
We’re working on creating an environment at Summit that is welcoming, comfortable, and facilitates lasting relationships between attendees. Summit is a small conference, so it’s a great chance to make meaningful connections.
To help us reach that goal, if you’ve already got your ticket to Summit, please accept the invitation in your email inbox to join the private Google Group (for attendees only) and share a quick introduction. We’re hoping by sharing introductions and getting to know each other a bit better in the group, Summit will be an inviting, pleasant place to be right from the start.
If you have any questions about the group or need an invitation, ping @SarahB in the SD Slack or email her anytime.
Have You Checked Out the Speaker Lineup?
We’ve added all of the case study and lightning talk speakers and session details to the schedule. We’re really excited about the sessions you’ll see at Summit. Here are a few to explain why:
Todd Curtis, YNAB’s Chief Strategy Officer, will present a Case Study on Hiring Your Replacement. Read the full session description:
What would happen if you left your seat tomorrow? What would happen to the the organization, the team, or the process you have built? Do you know who would be ready to fill your seat? How would you know? How you identify this person, help them grow, help them imagine their future, is key to sustaining a successful organization. Support organizations grow quickly. Sometimes this is just a numbers game—how quickly can you hire individual contributors? But just as often, it means change in leadership positions as you restructure teams and as leaders in your organization take on new opportunities. Especially in times of rapid growth, slowing down to think about what might happen six months or two years from now feels like a luxury. At YNAB, we were able to make important organizational changes because the right people were ready to take the right seats. This was a combination of some forward thinking and some good fortune we fell into—but there are lessons to be learned from both.
Chanita Simms, a Customer Champ at Help Scout, will tell you How to Foster Inclusivity Like a Badass. Read the full session description:
Diversity is not the new black. Inclusivity is not a new trend. This is more than a hashtag. It could be a matter of your team’s growth or downfall. Join me as we talk about things you can do to generate a more inclusive environment at work and in everyday life. It’s time to create the needed dialogue to promote change!
Abby Armada, Customer Support Lead at Clubhouse, will share tips and lessons on being a good manager in Everything I Learned about Good Management, I Learned from Working at Starbucks. Read the full session description:
When you think of Starbucks, do you think Caramel Macchiattos and okay coffee? I’d also add “great management” to that list. Starbucks delivers stellar, consistent customer service, because it invests in its employees and managers. Everything I learned about being a supportive, fair and collaborative manager, I learned as a shift supervisor at Starbucks. I’ll be sharing a few fundamental lessons I learned leading a corporate coffee shop that can apply to any team, large or small, including yours.
Interested in seeing what else we’ll be learning about and discussing at Summit? Check out the lineup for each day on the schedule.
See You in October!
If you haven’t reserved your spot at Summit yet, what are you waiting for? We’d love to see you in Boston in next month. Be sure to snag your free ticket to the HubSpot Half-Day event on Wednesday too!